Adobe Creative CloudSaaS5.6MODERATECanvaSaaS5.1MODERATENotionSaaS4.9MODERATEGrammarlySaaS4.9MODERATEMicrosoft 365SaaS5.1MODERATESlackSaaS4.9MODERATEZoomSaaS4.9MODERATEFigmaSaaS4.9MODERATEAsanaSaaS4.9MODERATEmonday.comSaaS4.9MODERATESalesforceSaaS5.2MODERATEHubSpotSaaS6.5HIGHJira (Atlassian)SaaS4.3MODERATETrelloSaaS3.2MODERATEClickUpSaaS4.3MODERATEAirtableSaaS4.3MODERATEDatadogSaaS6.5HIGHShopifySaaS4.3MODERATESquareSaaS3.2MODERATEWixSaaS4.3MODERATESquarespaceSaaS4.3MODERATEWebflowSaaS4.3MODERATEZendeskSaaS6.5HIGHIntercomSaaS6.5HIGHMailchimpSaaS3.2MODERATEConvertKit (Kit)SaaS3.2MODERATEActiveCampaignSaaS4.3MODERATESemrushSaaS5.4MODERATEAhrefsSaaS4.3MODERATEKajabiSaaS4.3MODERATETeachableSaaS4.3MODERATEThinkificSaaS3.2MODERATEFreshBooksSaaS3.2MODERATEQuickBooks OnlineSaaS4.3MODERATEXeroSaaS5.4MODERATEHubstaffSaaS3.2MODERATEClockifySaaS2.1LOWLoomSaaS5.4MODERATETypeformSaaS3.2MODERATESurveyMonkeySaaS3.2MODERATEEvernoteSaaS3.2MODERATETodoistSaaS3.2MODERATETickTickSaaS3.2MODERATE1PasswordSaaS3.2MODERATELastPassSaaS4.3MODERATEDashlaneSaaS3.2MODERATENordPassSaaS3.2MODERATERaindrop.ioSaaS2.1LOWPocketSaaS6.5HIGHFlipboardSaaS7.2HIGHZohoSaaS4.3MODERATEBasecampSaaS4.3MODERATEWrikeSaaS7.2HIGHGoDaddySaaS5.4MODERATENamecheapSaaS4.3MODERATEHostingerSaaS4.3MODERATEBluehostSaaS5.0MODERATEDigitalOceanSaaS4.3MODERATEHerokuSaaS5.4MODERATE
About cancelling SaaS subscriptions
We track 59 SaaS services. The average Friction Score is 4.5/10 — Flipboard is the most cancellation-resistant at 7.2/10, while Raindrop.io is the cleanest at 2.1/10.
Category insights
- Average friction
- 4.5
- Hardest to cancel
- Flipboard 7.2
- Easiest to cancel
- Raindrop.io 2.1
- May require a phone call
- 3 of 59 services
- Heavy retention prompts
- 7 of 59 services
Cancellation channels
- Web56
- Email2
- Chat1
Common questions
- Which SaaS subscription is hardest to cancel?
- Flipboard scores 7.2/10 on our Friction Index, the highest in this category. Expect extra confirmation prompts or a support step.
- Do I need to call support to cancel SaaS services?
- 3 of 59 services in this category may route you to a phone call. The rest cancel entirely online.
- Do I lose access immediately after cancelling?
- Usually not. Most services keep your access until the end of the period you already paid for, then stop billing. Check the individual service page for its exact rule.
Top cancellation guides
Hardest to cancel in this category
Deep dives for this category
Long-form guides on the subscriptions in this category