Unsubscribe Intelligence

Semrush

Updated 2026-10-02 · Source ↗

Key facts

Method
Web (account settings)
Notice period
Cancel before the next renewal; no auto-renewal after the current period
Auto-renewal
Yes
Region
US
Category
SaaS

Cancellation steps

  1. Log in to Semrush and open your User Account (top-right menu).

    Open official cancel page
  2. Find the cancellation request form/link to cancel the subscription.

    Open official cancel page
  3. Verify via the email confirmation sent to your address.

    Open official cancel page
  4. Confirm the cancellation; there is no self-serve 'off' button, so follow the form exactly.

    Open official cancel page
  5. Keep the confirmation; access lasts until the paid period ends.

    Open official cancel page

Link status

What happens after you cancel

Your access

Tool access continues until period end, then the account becomes free with limited use.

Refunds

7-day money-back guarantee for first-time annual subscriptions only; monthly and renewed annual plans are non-refundable.

Coming back

Resubscribe from the pricing page at any time to restore full access.

Free trial

A free trial is available — cancel before it ends to avoid the charge.

Semrush is a paid SEO toolkit, and cancelling stops the recurring charge rather than deleting your projects. Semrush has no self-serve "off" switch: you cannot just toggle auto-renew off in a settings panel. Instead you must open your User Account, submit a cancellation request through a form, and confirm it by clicking a link in an email before renewal stops. People hunting for a one-click button get charged again.

Our Friction Score puts Semrush at 5.4/10 (Moderate). The hardest part is finding the way in: the Find-entry axis scores 7.0/10 because the cancel control is not in the usual billing toggle, it is a request form reached through the User Account menu. The most punishing axis is Refund visibility at 9.5/10: the refund terms are hard to pin down, and only first-time annual subscribers get a 7-day refund. The upside is that no phone call is required (0/10 on Phone), and you are never forced into a support queue.

To cancel, go to semrush.com/account/cancel.php, open your User Account from the top-right menu, submit the cancellation request, and verify through the confirmation email. There is no instant "off", so follow the form and keep the confirmation. Once cancelled, your tool access continues until the end of the paid period, then the account reverts to a free plan with limited use. You can resubscribe from the pricing page at any time.

Submit the request before the next renewal date, since cancellation only stops future billing and does not refund the current period. If you want money back, you must be a first-time annual subscriber acting within 7 days, renewed plans are non-refundable, so cancelling the plan returns no cash. Export any reports or project data you need before access drops to the free tier, as the free plan is limited.

About Semrush

Semrush is a SaaS service available in US. Semrush renews automatically until you cancel. Cancellation requires a notice period of Cancel before the next renewal; no auto-renewal after the current period. Refund terms: 7-day money-back guarantee for first-time annual subscriptions only; monthly and renewed annual plans are non-refundable.

Why Semrush scores 5.4/10

Before you start the cancellation steps, here is where Semrush actually makes you work — broken down across the six axes we score.

  • Locating the cancellation option is the hardest part of leaving Semrush — it scores 7.0/10, meaning the link is buried in account settings or hidden behind a help article.
  • Expect around 5.1 steps to complete the cancellation.
  • Refund and proration terms are opaque — this axis scores 9.5/10, so you often only learn what you get back at the final screen.
  • There are few confirmation prompts (4.4/10), so the exit is relatively clean.
  • You may be pushed to contact support before cancelling (3.8/10 on this axis).
  • Everything can be done online with no phone call (0.0/10).

The net result: Semrush lands at 5.4/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.

What the score is made of
Find entry
7.0
Steps
5.1
Refund visibility
9.5
Confirmation prompts
4.4
Contact support
3.8
Phone
0.0