Unsubscribe Intelligence

Squarespace

Updated 2026-10-02 · Source ↗

Key facts

Method
Web (account settings)
Notice period
Cancel anytime; paid plan continues until the end of the billing cycle
Auto-renewal
Yes
Region
US
Category
SaaS

Cancellation steps

  1. Go to your Squarespace account and open Settings, then Billing.

    Open official cancel page
  2. Select the subscription and click 'Cancel Subscription'.

    Open official cancel page
  3. Follow the prompts and confirm cancellation.

    Open official cancel page
  4. Domains are billed separately and must be cancelled on their own page.

    Open official cancel page
  5. Keep the confirmation; the site reverts to trial/basic at period end.

    Open official cancel page

Link status

Billed via Apple

If billed via Apple, cancel in iPhone Settings > Apple ID > Subscriptions.

What happens after you cancel

Your access

Site downgrades to a trial/basic state at period end; content is retained for reactivation.

Refunds

Annual plans refundable within 14 days of purchase; monthly plans are non-refundable after the 14-day window.

Coming back

Re-subscribe from Billing at any time to restore the site.

Free trial

A free trial is available — cancel before it ends to avoid the charge.

About Squarespace

Squarespace is a SaaS service available in US. Squarespace renews automatically until you cancel. Cancellation requires a notice period of Cancel anytime; paid plan continues until the end of the billing cycle. Refund terms: Annual plans refundable within 14 days of purchase; monthly plans are non-refundable after the 14-day window.

Why Squarespace scores 4.3/10

Before you start the cancellation steps, here is where Squarespace actually makes you work — broken down across the six axes we score.

  • Finding the cancel button on Squarespace takes some digging — it scores 5.3/10.
  • Cancellation is quick at roughly 3.7 steps.
  • Refund and proration terms are opaque — this axis scores 9.1/10, so you often only learn what you get back at the final screen.
  • There are few confirmation prompts (3.2/10), so the exit is relatively clean.
  • No support contact is required to cancel (2.7/10).
  • Everything can be done online with no phone call (0.0/10).

The net result: Squarespace lands at 4.3/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.

What the score is made of
Find entry
5.3
Steps
3.7
Refund visibility
9.1
Confirmation prompts
3.2
Contact support
2.7
Phone
0.0