ClickUp

4.3/10

MODERATE

Updated 2026-10-02 · Methodology ↗

Updated 2026-10-02 · Source ↗

Key facts

Method: Web (account settings)
Notice period: Cancel anytime; plan stays active until the end of the current billing cycle
Auto-renewal: Yes
Region: US
Category: SaaS

Cancellation steps

Click your Workspace avatar and open Settings, then Billing.
Open official cancel page
Under your plan select 'Downgrade' or 'Cancel subscription'.
Open official cancel page
Confirm the cancellation choice in the dialog.
Open official cancel page
If billed via App Store or Google Play, cancel through that platform instead.
Open official cancel page
Paid access remains until the billing period ends, then reverts to Free.
Open official cancel page

Link status

Link pending re-verificationWe verify cancellation links on a rolling basis · updated 2026-10-02

Billed via Apple

Apple-billed subscriptions must be cancelled in iOS Settings > Apple ID > Subscriptions.

Billed via Google Play

Google-billed subscriptions must be cancelled in Google Play > Subscriptions.

What happens after you cancel

Your access

Workspace converts to the Free plan at period end; all tasks and data remain available on Free limits.

Refunds

No partial refunds for unused time; downgrades/cancellations take effect at period end.

Coming back

Upgrade again from Billing at any time to restore paid features.

Free trial

A free trial is available — cancel before it ends to avoid the charge.

About ClickUp

ClickUp is a SaaS service available in US. ClickUp renews automatically until you cancel. Cancellation requires a notice period of Cancel anytime; plan stays active until the end of the current billing cycle. Refund terms: No partial refunds for unused time; downgrades/cancellations take effect at period end.

Why ClickUp scores 4.3/10

Before you start the cancellation steps, here is where ClickUp actually makes you work — broken down across the six axes we score.

Finding the cancel button on ClickUp takes some digging — it scores 5.3/10.
Cancellation is quick at roughly 3.7 steps.
Refund and proration terms are opaque — this axis scores 9.1/10, so you often only learn what you get back at the final screen.
There are few confirmation prompts (3.2/10), so the exit is relatively clean.
No support contact is required to cancel (2.7/10).
Everything can be done online with no phone call (0.0/10).

The net result: ClickUp lands at 4.3/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.

What the score is made of

Find entry: 5.3
Steps: 3.7
Refund visibility: 9.1
Confirmation prompts: 3.2
Contact support: 2.7
Phone: 0.0

Fees, refunds & dark patterns

Read the full policy breakdown for ClickUp — notice period, refund rules, retention prompts and FAQ.

How to cancel ClickUp: fees & refunds