Key facts
- Method
- Web (account settings)
- Notice period
- None for personal plans; professional plans require cancellation at least 30 days before renewal.
- Auto-renewal
- Yes
- Region
- France
- Category
- SaaS
Cancellation steps
Open the Dashlane web app and the Vault menu (top-left).
Open official cancel pageSelect Subscription.
Open official cancel pageClick Cancel your subscription in the right panel.
Open official cancel pageSelect Continue cancellation and request a refund if within 30 days.
Open official cancel pageConfirm; for App Store/Google Play/PayPal, cancel in those platforms.
Open official cancel page
Link status
Billed via Apple
App Store subscriptions cancel in Apple.
Billed via Google Play
Google Play subscriptions cancel in Google Play; PayPal (non-UK) no longer available for new plans.
What happens after you cancel
Your access
Plan stays active until period end, then passwords become accessible for export only; data is kept in the account.
Refunds
Full refund if cancelled within 30 days of purchase for direct/web personal plans.
Coming back
Yes, purchase a plan again or resubscribe.
Free trial
A free trial is available — cancel before it ends to avoid the charge.
About Dashlane
Dashlane is a SaaS service available in France. Dashlane renews automatically until you cancel. Cancellation requires a notice period of None for personal plans; professional plans require cancellation at least 30 days before renewal.. Refund terms: Full refund if cancelled within 30 days of purchase for direct/web personal plans.
Why Dashlane scores 3.2/10
Before you start the cancellation steps, here is where Dashlane actually makes you work — broken down across the six axes we score.
- The cancellation entry point on Dashlane is easy to find, scoring just 3.6/10.
- Cancellation is quick at roughly 2.4 steps.
- Refund and proration terms are opaque — this axis scores 8.4/10, so you often only learn what you get back at the final screen.
- There are few confirmation prompts (2.1/10), so the exit is relatively clean.
- No support contact is required to cancel (1.8/10).
- Everything can be done online with no phone call (0.0/10).
The net result: Dashlane lands at 3.2/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.
What the score is made of
- Find entry
- 3.6
- Steps
- 2.4
- Refund visibility
- 8.4
- Confirmation prompts
- 2.1
- Contact support
- 1.8
- Phone
- 0.0
Fees, refunds & dark patterns
Read the full policy breakdown for Dashlane — notice period, refund rules, retention prompts and FAQ.
How to cancel Dashlane: fees & refundsRelated reading
Practical guides to clearing out email and subscriptions