Which VPN subscription is hardest to cancel?

NordVPN scores 5.2/10 on our Friction Index, the highest in this category. Expect extra confirmation prompts or a support step.

Do I need to call support to cancel VPN services?

No VPN service in our index requires a phone call — all of them cancel online.

Do I lose access immediately after cancelling?

Usually not. Most services keep your access until the end of the period you already paid for, then stop billing. Check the individual service page for its exact rule.

VPN

11 services · Directory / Categories / VPN

NordVPNVPN5.2MODERATE ExpressVPNVPN5.2MODERATE SurfsharkVPN5.2MODERATE Proton VPNVPN5.1MODERATE CyberGhostVPN5.2MODERATE Private Internet AccessVPN2.1LOW IPVanishVPN3.2MODERATE PureVPNVPN3.9MODERATE VyprVPNVPN3.2MODERATE TunnelBearVPN2.1LOW MullvadVPN2.1LOW

About cancelling VPN subscriptions

We track 11 VPN services. The average Friction Score is 3.9/10 — NordVPN is the most cancellation-resistant at 5.2/10, while Mullvad is the cleanest at 2.1/10.

Category insights

Average friction: 3.9
Hardest to cancel: NordVPN 5.2
Easiest to cancel: Mullvad 2.1
May require a phone call: 0 of 11 services
Heavy retention prompts: 4 of 11 services

Cancellation channels

Web10
Email1

Common questions

Which VPN subscription is hardest to cancel?: NordVPN scores 5.2/10 on our Friction Index, the highest in this category. Expect extra confirmation prompts or a support step.
Do I need to call support to cancel VPN services?: No VPN service in our index requires a phone call — all of them cancel online.
Do I lose access immediately after cancelling?: Usually not. Most services keep your access until the end of the period you already paid for, then stop billing. Check the individual service page for its exact rule.

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