1Password

3.2/10

MODERATE

Updated 2026-10-02 · Methodology ↗

Updated 2026-10-02 · Source ↗

Key facts

Method: Web (account settings)
Notice period: None; the subscription stays active until the end of the billing period, then the account is frozen.
Auto-renewal: Yes
Region: Canada
Category: SaaS

Cancellation steps

Sign in to your account on 1Password.com.
Open official cancel page
Select Billing in the sidebar.
Open official cancel page
Scroll down and select Cancel subscription.
Open official cancel page
Follow the on-screen instructions to confirm.
Open official cancel page
The account becomes frozen at period end but can be restarted.
Open official cancel page

Link status

Link pending re-verificationWe verify cancellation links on a rolling basis · updated 2026-10-02

Billed via Apple

In-app Apple subscriptions manage in Apple; not on 1Password.com.

Billed via Google Play

In-app Google subscriptions manage in Google Play.

What happens after you cancel

Your access

Stays active until period end, then the account is frozen (vault read-only); data is preserved.

Refunds

No prorated refunds; access continues until the end of the paid period.

Coming back

Yes, start the subscription again at any time from Billing.

Free trial

A free trial is available — cancel before it ends to avoid the charge.

About 1Password

1Password is a SaaS service available in Canada. 1Password renews automatically until you cancel. Cancellation requires a notice period of None; the subscription stays active until the end of the billing period, then the account is frozen.. Refund terms: No prorated refunds; access continues until the end of the paid period.

Why 1Password scores 3.2/10

Before you start the cancellation steps, here is where 1Password actually makes you work — broken down across the six axes we score.

The cancellation entry point on 1Password is easy to find, scoring just 3.6/10.
Cancellation is quick at roughly 2.4 steps.
Refund and proration terms are opaque — this axis scores 8.4/10, so you often only learn what you get back at the final screen.
There are few confirmation prompts (2.1/10), so the exit is relatively clean.
No support contact is required to cancel (1.8/10).
Everything can be done online with no phone call (0.0/10).

The net result: 1Password lands at 3.2/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.

What the score is made of

Find entry: 3.6
Steps: 2.4
Refund visibility: 8.4
Confirmation prompts: 2.1
Contact support: 1.8
Phone: 0.0

Fees, refunds & dark patterns

Read the full policy breakdown for 1Password — notice period, refund rules, retention prompts and FAQ.

How to cancel 1Password: fees & refunds