Key facts
- Method
- Web (account settings)
- Notice period
- Disable auto-renew / cancel before renewal
- Auto-renewal
- Yes
- Region
- United States
- Category
- SaaS
Cancellation steps
Sign in and open My Products / Renewals & Billing.
Open official cancel pageDisable auto-renew or delete the product to stop future charges.
Open official cancel pageFor a refund, contact support by phone, chat, or SMS (email requests are not accepted).
Open official cancel pageCheck the refund policy eligibility before requesting.
Open official cancel page
Link status
Billed via Apple
If purchased via App Store or Google Play, request refunds through that store.
Billed via Google Play
If billed through Google Play, cancel via the Play Store subscriptions.
What happens after you cancel
Your access
The product is deleted after cancellation or refund; associated files are removed.
Refunds
Refunds depend on product and eligibility window (e.g., 30 days for annual plans); refunds only via phone/chat/SMS, not email.
Coming back
Repurchase the product; the account can be reopened.
Free trial
No standard free trial — cancel the paid plan before it renews.
About GoDaddy
GoDaddy is a SaaS service available in United States. GoDaddy renews automatically until you cancel. Cancellation requires a notice period of Disable auto-renew / cancel before renewal. Refund terms: Refunds depend on product and eligibility window (e.g., 30 days for annual plans); refunds only via phone/chat/SMS, not email.
Why GoDaddy scores 5.4/10
Before you start the cancellation steps, here is where GoDaddy actually makes you work — broken down across the six axes we score.
- Locating the cancellation option is the hardest part of leaving GoDaddy — it scores 7.0/10, meaning the link is buried in account settings or hidden behind a help article.
- Expect around 5.1 steps to complete the cancellation.
- Refund and proration terms are opaque — this axis scores 9.5/10, so you often only learn what you get back at the final screen.
- There are few confirmation prompts (4.4/10), so the exit is relatively clean.
- You may be pushed to contact support before cancelling (3.8/10 on this axis).
- Everything can be done online with no phone call (0.0/10).
The net result: GoDaddy lands at 5.4/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.
What the score is made of
- Find entry
- 7.0
- Steps
- 5.1
- Refund visibility
- 9.5
- Confirmation prompts
- 4.4
- Contact support
- 3.8
- Phone
- 0.0
Fees, refunds & dark patterns
Read the full policy breakdown for GoDaddy — notice period, refund rules, retention prompts and FAQ.
How to cancel GoDaddy: fees & refundsRelated reading
Practical guides to clearing out email and subscriptions