AudibleE-commerce5.2MODERATEKindle UnlimitedE-commerce5.1MODERATEHelloFreshE-commerce5.1MODERATEDollar Shave ClubE-commerce5.1MODERATEScribdE-commerce2.1LOWBlinkistE-commerce2.1LOWSkillshareE-commerce2.1LOWBlue ApronE-commerce5.4MODERATEFactorE-commerce3.2MODERATEDaily HarvestE-commerce3.2MODERATEBarkBoxE-commerce5.4MODERATEStitch FixE-commerce2.1LOW
About cancelling E-commerce subscriptions
We track 12 E-commerce services. The average Friction Score is 3.8/10 — Blue Apron is the most cancellation-resistant at 5.4/10, while Stitch Fix is the cleanest at 2.1/10.
Category insights
- Average friction
- 3.8
- Hardest to cancel
- Blue Apron 5.4
- Easiest to cancel
- Stitch Fix 2.1
- May require a phone call
- 1 of 12 services
- Heavy retention prompts
- 4 of 12 services
Cancellation channels
- Web12
Common questions
- Which E-commerce subscription is hardest to cancel?
- Blue Apron scores 5.4/10 on our Friction Index, the highest in this category. Expect extra confirmation prompts or a support step.
- Do I need to call support to cancel E-commerce services?
- 1 of 12 services in this category may route you to a phone call. The rest cancel entirely online.
- Do I lose access immediately after cancelling?
- Usually not. Most services keep your access until the end of the period you already paid for, then stop billing. Check the individual service page for its exact rule.
Top cancellation guides
Hardest to cancel in this category
- Blue ApronHow to cancel Blue Apron: fees & refunds5.4MODERATE
- BarkBoxHow to cancel BarkBox: fees & refunds5.4MODERATE
- AudibleHow to cancel Audible: fees & refunds5.2MODERATE
- Kindle UnlimitedHow to cancel Kindle Unlimited: fees & refunds5.1MODERATE
- HelloFreshHow to cancel HelloFresh: fees & refunds5.1MODERATE
Deep dives for this category
Long-form guides on the subscriptions in this category