Key facts
- Method
- Web (account settings)
- Notice period
- Cancel anytime; paid plan remains until the end of the billing period
- Auto-renewal
- Yes
- Region
- US
- Category
- SaaS
Cancellation steps
Open Kajabi and go to Account Settings, then Subscription.
Open official cancel pageSelect 'Change Plan' and choose to cancel or downgrade.
Open official cancel pageConfirm the cancellation to stop auto-renewal.
Open official cancel pageConsider the 'Park' option ($29/mo) to keep data without full cost.
Open official cancel pageKeep confirmation; access lasts until period end.
Open official cancel page
Link status
Billed via Apple
If billed via Apple, cancel in iPhone Settings > Apple ID > Subscriptions.
Billed via Google Play
If billed via Google Play, cancel in the Play Store subscriptions list.
What happens after you cancel
Your access
Account downgrades or parks at period end; courses and contacts are retained.
Refunds
30-day money-back guarantee for new users; beyond that, cancellations are not refunded (Park option $29/mo available).
Coming back
Reactivate or un-park from Subscription settings at any time.
Free trial
A free trial is available — cancel before it ends to avoid the charge.
About Kajabi
Kajabi is a SaaS service available in US. Kajabi renews automatically until you cancel. Cancellation requires a notice period of Cancel anytime; paid plan remains until the end of the billing period. Refund terms: 30-day money-back guarantee for new users; beyond that, cancellations are not refunded (Park option $29/mo available).
Why Kajabi scores 4.3/10
Before you start the cancellation steps, here is where Kajabi actually makes you work — broken down across the six axes we score.
- Finding the cancel button on Kajabi takes some digging — it scores 5.3/10.
- Cancellation is quick at roughly 3.7 steps.
- Refund and proration terms are opaque — this axis scores 9.1/10, so you often only learn what you get back at the final screen.
- There are few confirmation prompts (3.2/10), so the exit is relatively clean.
- No support contact is required to cancel (2.7/10).
- Everything can be done online with no phone call (0.0/10).
The net result: Kajabi lands at 4.3/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.
What the score is made of
- Find entry
- 5.3
- Steps
- 3.7
- Refund visibility
- 9.1
- Confirmation prompts
- 3.2
- Contact support
- 2.7
- Phone
- 0.0
Fees, refunds & dark patterns
Read the full policy breakdown for Kajabi — notice period, refund rules, retention prompts and FAQ.
How to cancel Kajabi: fees & refundsRelated reading
Practical guides to clearing out email and subscriptions