Key facts
- Method
- Email support
- Notice period
- 30 days' notice before renewal for annual plans; otherwise immediate.
- Auto-renewal
- Yes
- Region
- United States
- Category
- SaaS
Cancellation steps
Log in and open profile > Settings > Subscription (Account management).
Open official cancel pageTo downgrade to Free, choose Purchase subscription, set team size to 5, then Downgrade to Free Plan.
Open official cancel pageFor full paid cancellation/refund, contact Wrike Support.
Open official cancel pageProvide your account details and request cancellation before the renewal date.
Open official cancel pageConfirm with the support agent; export your data beforehand.
Open official cancel page
Link status
Confirmation prompts
Shows 6.3/10 confirmation prompts before the final cancel. These are optional — keep selecting cancel.
What happens after you cancel
Your access
Account is deactivated or converted to a Free account; data export is limited after cancellation.
Refunds
No refunds or credits for unused subscription periods; 30-day notice required to stop annual auto-renewal.
Coming back
Yes, reactivate or resubscribe; Free accounts persist for 180 days of inactivity.
Free trial
A free trial is available — cancel before it ends to avoid the charge.
About Wrike
Wrike is a SaaS service available in United States. Wrike renews automatically until you cancel. Cancellation requires a notice period of 30 days' notice before renewal for annual plans; otherwise immediate.. Refund terms: No refunds or credits for unused subscription periods; 30-day notice required to stop annual auto-renewal.
Why Wrike scores 7.2/10
Before you start the cancellation steps, here is where Wrike actually makes you work — broken down across the six axes we score.
- Locating the cancellation option is the hardest part of leaving Wrike — it scores 9.4/10, meaning the link is buried in account settings or hidden behind a help article.
- The flow itself is long, running about 7.2 steps from start to finish.
- Refund and proration terms are opaque — this axis scores 8.4/10, so you often only learn what you get back at the final screen.
- Wrike stacks retention prompts — 6.3/10 on confirmation screens, with “are you sure?” and pause or discount offers before you are done.
- You may be pushed to contact support before cancelling (9.1/10 on this axis).
- Everything can be done online with no phone call (0.0/10).
The net result: Wrike lands at 7.2/10 on our Friction Score — high. Use the verified steps on this page to cancel without hitting every wall.
What the score is made of
- Find entry
- 9.4
- Steps
- 7.2
- Refund visibility
- 8.4
- Confirmation prompts
- 6.3
- Contact support
- 9.1
- Phone
- 0.0
Fees, refunds & dark patterns
Read the full policy breakdown for Wrike — notice period, refund rules, retention prompts and FAQ.
How to cancel Wrike: fees & refundsRelated reading
Practical guides to clearing out email and subscriptions