Unsubscribe Intelligence

Todoist

Updated 2026-10-02 · Source ↗

Key facts

Method
Web (account settings)
Notice period
None; Pro remains active until the end of the billing period.
Auto-renewal
Yes
Region
United States
Category
SaaS

Cancellation steps

  1. Open Todoist web/desktop and click your avatar, then Settings.

    Open official cancel page
  2. Open the Subscription tab.

    Open official cancel page
  3. Click Cancel plan and choose a reason.

    Open official cancel page
  4. Confirm cancellation (within 30 days you may choose immediate refund).

    Open official cancel page
  5. You revert to the Beginner free plan when the period ends.

    Open official cancel page

Link status

Billed via Apple

App Store subscriptions cancel in Apple Subscriptions.

Billed via Google Play

Google Play subscriptions cancel in Google Play.

What happens after you cancel

Your access

Reverts to the Beginner free plan with all data retained.

Refunds

Full refund if cancelled within 30 days of purchase/renewal; monthly plans are otherwise non-refundable.

Coming back

Yes, resubscribe anytime; data is preserved.

Free trial

No standard free trial — cancel the paid plan before it renews.

About Todoist

Todoist is a SaaS service available in United States. Todoist renews automatically until you cancel. Cancellation requires a notice period of None; Pro remains active until the end of the billing period.. Refund terms: Full refund if cancelled within 30 days of purchase/renewal; monthly plans are otherwise non-refundable.

Why Todoist scores 3.2/10

Before you start the cancellation steps, here is where Todoist actually makes you work — broken down across the six axes we score.

  • The cancellation entry point on Todoist is easy to find, scoring just 3.6/10.
  • Cancellation is quick at roughly 2.4 steps.
  • Refund and proration terms are opaque — this axis scores 8.4/10, so you often only learn what you get back at the final screen.
  • There are few confirmation prompts (2.1/10), so the exit is relatively clean.
  • No support contact is required to cancel (1.8/10).
  • Everything can be done online with no phone call (0.0/10).

The net result: Todoist lands at 3.2/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.

What the score is made of
Find entry
3.6
Steps
2.4
Refund visibility
8.4
Confirmation prompts
2.1
Contact support
1.8
Phone
0.0