Key facts
- Method
- Web (account settings)
- Notice period
- Cancel anytime; paid software subscriptions end on the 1st of the following month
- Auto-renewal
- Yes
- Region
- US
- Category
- SaaS
Cancellation steps
Open Square Dashboard and go to Settings, then Account & Settings.
Open official cancel pageSelect Pricing & subscriptions to view your active software plans.
Open official cancel pageChoose the subscription and select 'Cancel' or 'Unsubscribe'.
Open official cancel pageConfirm; the plan remains active until the 1st of the next month.
Open official cancel pageAlternatively, use 'Pause' to suspend billing for up to 3 months.
Open official cancel page
Link status
Billed via Apple
If billed via Apple, cancel in iPhone Settings > Apple ID > Subscriptions.
Billed via Google Play
If billed via Google Play, cancel in the Play Store subscriptions list.
What happens after you cancel
Your access
Software features revert to free at month end; payment processing remains available.
Refunds
Software subscription fees are non-refundable once billed; cancellation stops the next month's charge.
Coming back
Resubscribe from Pricing & subscriptions at any time to restore paid software.
Free trial
A free trial is available — cancel before it ends to avoid the charge.
About Square
Square is a SaaS service available in US. Square renews automatically until you cancel. Cancellation requires a notice period of Cancel anytime; paid software subscriptions end on the 1st of the following month. Refund terms: Software subscription fees are non-refundable once billed; cancellation stops the next month's charge.
Why Square scores 3.2/10
Before you start the cancellation steps, here is where Square actually makes you work — broken down across the six axes we score.
- The cancellation entry point on Square is easy to find, scoring just 3.6/10.
- Cancellation is quick at roughly 2.4 steps.
- Refund and proration terms are opaque — this axis scores 8.4/10, so you often only learn what you get back at the final screen.
- There are few confirmation prompts (2.1/10), so the exit is relatively clean.
- No support contact is required to cancel (1.8/10).
- Everything can be done online with no phone call (0.0/10).
The net result: Square lands at 3.2/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.
What the score is made of
- Find entry
- 3.6
- Steps
- 2.4
- Refund visibility
- 8.4
- Confirmation prompts
- 2.1
- Contact support
- 1.8
- Phone
- 0.0
Fees, refunds & dark patterns
Read the full policy breakdown for Square — notice period, refund rules, retention prompts and FAQ.
How to cancel Square: fees & refundsRelated reading
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