Key facts
- Method
- Web (account settings)
- Notice period
- None (prepaid)
- Auto-renewal
- No
- Region
- Sweden
- Category
- VPN
Cancellation steps
Log into your Mullvad account using your account number.
Open official cancel pageOpen the account management / payment section.
Open official cancel pageRemove or cancel the recurring payment method.
Open official cancel pageConfirm to stop future charges.
Open official cancel pageYour account stays active until the prepaid time runs out (or manually delete the account).
Open official cancel page
Link status
Billed via Apple
If billed through Apple, cancel via your Apple ID subscriptions.
Billed via Google Play
App Store/Google Play subscriptions must be cancelled through the respective store.
What happens after you cancel
Your access
Account remains active until the prepaid time expires, then becomes inactive; you may also delete the account permanently.
Refunds
No standard money-back guarantee; prepaid model where refunds for unused time are considered case-by-case (some sources cite a 14-day guarantee).
Coming back
You can resubscribe at any time.
Free trial
No standard free trial — cancel the paid plan before it renews.
About Mullvad
Mullvad is a VPN service available in Sweden. Mullvad runs until the end of the paid period. Cancellation requires a notice period of None (prepaid). Refund terms: No standard money-back guarantee; prepaid model where refunds for unused time are considered case-by-case (some sources cite a 14-day guarantee).
Why Mullvad scores 2.1/10
Before you start the cancellation steps, here is where Mullvad actually makes you work — broken down across the six axes we score.
- The cancellation entry point on Mullvad is easy to find, scoring just 2.2/10.
- Cancellation is quick at roughly 1.2 steps.
- Refund and proration terms are opaque — this axis scores 6.9/10, so you often only learn what you get back at the final screen.
- There are few confirmation prompts (1.1/10), so the exit is relatively clean.
- No support contact is required to cancel (0.9/10).
- Everything can be done online with no phone call (0.0/10).
The net result: Mullvad lands at 2.1/10 on our Friction Score — low. Use the verified steps on this page to cancel without hitting every wall.
What the score is made of
- Find entry
- 2.2
- Steps
- 1.2
- Refund visibility
- 6.9
- Confirmation prompts
- 1.1
- Contact support
- 0.9
- Phone
- 0.0
Fees, refunds & dark patterns
Read the full policy breakdown for Mullvad — notice period, refund rules, retention prompts and FAQ.
How to cancel Mullvad: fees & refundsRelated reading
Practical guides to clearing out email and subscriptions