Key facts
- Method
- Web (account settings)
- Notice period
- none (cancel any time)
- Auto-renewal
- Yes
- Region
- Canada
- Category
- VPN
Cancellation steps
Log in to your TunnelBear account.
Open official cancel pageSelect the Overview tab.
Open official cancel pageClick Cancel.
Open official cancel pageFollow the on-screen steps and confirm.
Open official cancel pageFor iOS/Android subscriptions, cancel via Apple's or Google's subscription settings.
Open official cancel page
Link status
Billed via Apple
If billed through Apple, cancel via your Apple ID subscriptions.
Billed via Google Play
Mobile app subscriptions are managed in the App Store / Google Play.
What happens after you cancel
Your access
Automatically downgrades to the free 2GB/month tier; account and settings are preserved.
Refunds
Subscriptions are normally non-refundable; case-by-case refund requests may be considered within 30 days of purchase via support.
Coming back
You can resubscribe at any time.
Free trial
A free trial is available — cancel before it ends to avoid the charge.
About TunnelBear
TunnelBear is a VPN service available in Canada. TunnelBear renews automatically until you cancel. You can cancel at any time with no advance notice. Refund terms: Subscriptions are normally non-refundable; case-by-case refund requests may be considered within 30 days of purchase via support.
Why TunnelBear scores 2.1/10
Before you start the cancellation steps, here is where TunnelBear actually makes you work — broken down across the six axes we score.
- The cancellation entry point on TunnelBear is easy to find, scoring just 2.2/10.
- Cancellation is quick at roughly 1.2 steps.
- Refund and proration terms are opaque — this axis scores 6.9/10, so you often only learn what you get back at the final screen.
- There are few confirmation prompts (1.1/10), so the exit is relatively clean.
- No support contact is required to cancel (0.9/10).
- Everything can be done online with no phone call (0.0/10).
The net result: TunnelBear lands at 2.1/10 on our Friction Score — low. Use the verified steps on this page to cancel without hitting every wall.
What the score is made of
- Find entry
- 2.2
- Steps
- 1.2
- Refund visibility
- 6.9
- Confirmation prompts
- 1.1
- Contact support
- 0.9
- Phone
- 0.0
Fees, refunds & dark patterns
Read the full policy breakdown for TunnelBear — notice period, refund rules, retention prompts and FAQ.
How to cancel TunnelBear: fees & refundsRelated reading
Practical guides to clearing out email and subscriptions