Key facts
- Method
- Web (account settings)
- Notice period
- none (cancel any time)
- Auto-renewal
- Yes
- Region
- Canada
- Category
- Cloud Storage
Cancellation steps
Log in to the Sync web panel.
Open official cancel pageClick Settings in the left navigation bar.
Open official cancel pageSelect the Account & billing tab.
Open official cancel pageClick the Manage Subscription button, then your plan tile.
Open official cancel pageClick Cancel Subscription and confirm.
Open official cancel page
Link status
Billed via Apple
If billed through Apple, cancel via your Apple ID subscriptions.
Billed via Google Play
Mobile app subscriptions are managed in the App Store / Google Play.
What happens after you cancel
Your access
Account remains active until the end of the billing term; data may be permanently deleted ~30 days after closure.
Refunds
30-day full money-back guarantee on all new plan purchases (new purchases only; does not apply to renewals, free trials, reactivations, or upgrades).
Coming back
You can resubscribe at any time.
Free trial
A free trial is available — cancel before it ends to avoid the charge.
About Sync.com
Sync.com is a Cloud Storage service available in Canada. Sync.com renews automatically until you cancel. You can cancel at any time with no advance notice. Refund terms: 30-day full money-back guarantee on all new plan purchases (new purchases only; does not apply to renewals, free trials, reactivations, or upgrades).
Why Sync.com scores 2.1/10
Before you start the cancellation steps, here is where Sync.com actually makes you work — broken down across the six axes we score.
- The cancellation entry point on Sync.com is easy to find, scoring just 2.2/10.
- Cancellation is quick at roughly 1.2 steps.
- Refund and proration terms are opaque — this axis scores 6.9/10, so you often only learn what you get back at the final screen.
- There are few confirmation prompts (1.1/10), so the exit is relatively clean.
- No support contact is required to cancel (0.9/10).
- Everything can be done online with no phone call (0.0/10).
The net result: Sync.com lands at 2.1/10 on our Friction Score — low. Use the verified steps on this page to cancel without hitting every wall.
What the score is made of
- Find entry
- 2.2
- Steps
- 1.2
- Refund visibility
- 6.9
- Confirmation prompts
- 1.1
- Contact support
- 0.9
- Phone
- 0.0
Fees, refunds & dark patterns
Read the full policy breakdown for Sync.com — notice period, refund rules, retention prompts and FAQ.
How to cancel Sync.com: fees & refundsRelated reading
Practical guides to clearing out email and subscriptions