Key facts
- Method
- Web (account settings)
- Notice period
- none (cancel any time)
- Auto-renewal
- Yes
- Region
- Global
- Category
- AI Tools
Cancellation steps
Go to account.microsoft.com/services.
Open official cancel pageFind Copilot and choose 'Manage' > 'Cancel'.
Open official cancel pageConfirm; access remains until period end.
Open official cancel page
Link status
Confirmation prompts
Shows 6/10 confirmation prompts before the final cancel. These are optional — keep selecting cancel.
Phone may be required
Cancellation may ask you to call support (Phone axis 1/10). No credentials are needed once you reach the page.
Billed via Apple
If billed via Apple, cancel in iPhone Settings > Subscriptions.
Billed via Google Play
If billed via Google Play, cancel in the Play Store subscriptions list.
What happens after you cancel
Your access
Reverts to free Copilot; data retained.
Refunds
Some countries pro-rated anytime; others first 14-day pro-rated; otherwise non-refundable.
Coming back
Resubscribe anytime.
Free trial
Microsoft offers a one-month free trial of Microsoft 365 Personal, Family and Premium, which include Copilot. The standalone Copilot Pro plan was discontinued in late 2025.
About Microsoft Copilot Pro
Microsoft Copilot Pro is a AI Tools service available in Global. Microsoft Copilot Pro renews automatically until you cancel. You can cancel at any time with no advance notice. Refund terms: Some countries pro-rated anytime; others first 14-day pro-rated; otherwise non-refundable.
Why Microsoft Copilot Pro scores 5.1/10
Before you start the cancellation steps, here is where Microsoft Copilot Pro actually makes you work — broken down across the six axes we score.
- Finding the cancel button on Microsoft Copilot Pro takes some digging — it scores 6.0/10.
- The flow itself is long, running about 7.0 steps from start to finish.
- Refund terms are reasonably clear, scoring 5.0/10.
- Microsoft Copilot Pro stacks retention prompts — 6.0/10 on confirmation screens, with “are you sure?” and pause or discount offers before you are done.
- You may be pushed to contact support before cancelling (3.0/10 on this axis).
- A phone call may be required to finish cancelling Microsoft Copilot Pro (1.0/10).
The net result: Microsoft Copilot Pro lands at 5.1/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.
What the score is made of
- Find entry
- 6.0
- Steps
- 7.0
- Refund visibility
- 5.0
- Confirmation prompts
- 6.0
- Contact support
- 3.0
- Phone
- 1.0
Fees, refunds & dark patterns
Read the full policy breakdown for Microsoft Copilot Pro — notice period, refund rules, retention prompts and FAQ.
How to cancel Microsoft Copilot Pro: fees & refundsRelated reading
Practical guides to clearing out email and subscriptions