Key facts
- Method
- Web (account settings)
- Notice period
- Cancel at least 24h before renewal
- Auto-renewal
- Yes
- Region
- Global
- Category
- AI Tools
Cancellation steps
Open ChatGPT Settings (bottom-left) > 'Plan' (chatgpt.com/settings/plan).
Open official cancel pageSelect 'Cancel plan' / 'Manage' and confirm.
Open official cancel pageAccess continues until the period ends.
Open official cancel page
Link status
Billed via Apple
If billed via Apple, cancel in iPhone Settings > Subscriptions.
Billed via Google Play
If billed via Google Play, cancel in the Play Store subscriptions list.
What happens after you cancel
Your access
Downgrades to Free; chat history is retained in your account.
Refunds
No refunds by default; mistaken purchase refundable within 14 days; EU/UK/Turkey pro-rated 14-day right of withdrawal.
Coming back
Resubscribe anytime.
Free trial
ChatGPT has a permanent free plan, but its paid tiers (Plus, Pro, Go) are billed from sign-up with no free trial period.
About ChatGPT (OpenAI)
ChatGPT (OpenAI) is a AI Tools service available in Global. ChatGPT (OpenAI) renews automatically until you cancel. Cancellation requires a notice period of Cancel at least 24h before renewal. Refund terms: No refunds by default; mistaken purchase refundable within 14 days; EU/UK/Turkey pro-rated 14-day right of withdrawal.
Why ChatGPT (OpenAI) scores 5.0/10
Before you start the cancellation steps, here is where ChatGPT (OpenAI) actually makes you work — broken down across the six axes we score.
- Locating the cancellation option is the hardest part of leaving ChatGPT (OpenAI) — it scores 8.0/10, meaning the link is buried in account settings or hidden behind a help article.
- Expect around 5.0 steps to complete the cancellation.
- Refund and proration terms are opaque — this axis scores 6.0/10, so you often only learn what you get back at the final screen.
- There are few confirmation prompts (5.0/10), so the exit is relatively clean.
- No support contact is required to cancel (2.0/10).
- Everything can be done online with no phone call (0.0/10).
The net result: ChatGPT (OpenAI) lands at 5.0/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.
What the score is made of
- Find entry
- 8.0
- Steps
- 5.0
- Refund visibility
- 6.0
- Confirmation prompts
- 5.0
- Contact support
- 2.0
- Phone
- 0.0
Fees, refunds & dark patterns
Read the full policy breakdown for ChatGPT (OpenAI) — notice period, refund rules, retention prompts and FAQ.
How to cancel ChatGPT (OpenAI): fees & refundsRelated reading
Practical guides to clearing out email and subscriptions