Key facts
- Method
- Web (account settings)
- Notice period
- none (cancel any time)
- Auto-renewal
- Yes
- Region
- Global
- Category
- Music
Cancellation steps
Visit account.tidal.com and sign in.
Open official cancel pageGo to the Subscription section and click Cancel Subscription.
Open official cancel pageConfirm the cancellation.
Open official cancel pageIf billed via Apple or Google Play, cancel in that store instead.
Open official cancel page
Link status
Billed via Apple
If billed via Apple, cancel in iPhone Settings > Apple ID > Subscriptions.
Billed via Google Play
If billed via Google Play, cancel in the Play Store subscriptions list.
What happens after you cancel
Your access
Cancellation takes effect the day after your subscription period ends; you keep access until then.
Refunds
No obligation to refund fees paid, except the statutory 7-day right of regret in Brazil (Tidal Terms).
Coming back
Resubscribe anytime at account.tidal.com or in the Tidal app.
Free trial
TIDAL offers new subscribers a 30-day free trial with full ad-free access to its lossless catalogue, then bills monthly. It is limited to one trial per account and is not available to anyone who has subscribed before.
About Tidal
Tidal is a Music service available in Global. Tidal renews automatically until you cancel. You can cancel at any time with no advance notice. Refund terms: No obligation to refund fees paid, except the statutory 7-day right of regret in Brazil (Tidal Terms).
Why Tidal scores 3.2/10
Before you start the cancellation steps, here is where Tidal actually makes you work — broken down across the six axes we score.
- The cancellation entry point on Tidal is easy to find, scoring just 3.6/10.
- Cancellation is quick at roughly 2.4 steps.
- Refund and proration terms are opaque — this axis scores 8.4/10, so you often only learn what you get back at the final screen.
- There are few confirmation prompts (2.1/10), so the exit is relatively clean.
- No support contact is required to cancel (1.8/10).
- Everything can be done online with no phone call (0.0/10).
The net result: Tidal lands at 3.2/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.
What the score is made of
- Find entry
- 3.6
- Steps
- 2.4
- Refund visibility
- 8.4
- Confirmation prompts
- 2.1
- Contact support
- 1.8
- Phone
- 0.0
Fees, refunds & dark patterns
Read the full policy breakdown for Tidal — notice period, refund rules, retention prompts and FAQ.
How to cancel Tidal: fees & refundsRelated reading
Practical guides to clearing out email and subscriptions