Key facts
- Method
- Web (account settings)
- Notice period
- none (cancel any time)
- Auto-renewal
- Yes
- Region
- Global
- Category
- Streaming
Cancellation steps
Go to amazon.com/yourmembershipsandsubscriptions (or Account > Memberships & Subscriptions).
Open official cancel pageFind Prime and select 'End membership' / 'Cancel' and confirm through the prompts.
Open official cancel pageAccess continues until the end of the current period.
Open official cancel page
Link status
Confirmation prompts
Shows 7/10 confirmation prompts before the final cancel. These are optional — keep selecting cancel.
Billed via Apple
Prime is billed by Amazon directly, not via app stores.
Billed via Google Play
Prime is billed by Amazon directly, not via Google Play.
What happens after you cancel
Your access
Prime benefits (including Video) remain until the period ends.
Refunds
Prime offers a full refund within 3 business days of charge if unused (14 days in EU/UK/CA); otherwise no refund for partial period.
Coming back
Resubscribe anytime; previous watchlists persist.
Free trial
Prime Video's standalone plan has no free trial — the 30-day free trial belongs to an Amazon Prime membership, which includes Prime Video. Eligible 18–24 year olds can instead get a 6-month Prime Student trial.
About Amazon Prime Video
Amazon Prime Video is a Streaming service available in Global. Amazon Prime Video renews automatically until you cancel. You can cancel at any time with no advance notice. Refund terms: Prime offers a full refund within 3 business days of charge if unused (14 days in EU/UK/CA); otherwise no refund for partial period.
Why Amazon Prime Video scores 5.0/10
Before you start the cancellation steps, here is where Amazon Prime Video actually makes you work — broken down across the six axes we score.
- Finding the cancel button on Amazon Prime Video takes some digging — it scores 6.0/10.
- The flow itself is long, running about 7.0 steps from start to finish.
- Refund terms are reasonably clear, scoring 4.0/10.
- Amazon Prime Video stacks retention prompts — 7.0/10 on confirmation screens, with “are you sure?” and pause or discount offers before you are done.
- You may be pushed to contact support before cancelling (3.0/10 on this axis).
- Everything can be done online with no phone call (0.0/10).
The net result: Amazon Prime Video lands at 5.0/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.
What the score is made of
- Find entry
- 6.0
- Steps
- 7.0
- Refund visibility
- 4.0
- Confirmation prompts
- 7.0
- Contact support
- 3.0
- Phone
- 0.0
Fees, refunds & dark patterns
Read the full policy breakdown for Amazon Prime Video — notice period, refund rules, retention prompts and FAQ.
How to cancel Amazon Prime Video: fees & refundsRelated reading
Practical guides to clearing out email and subscriptions