Key facts
- Method
- Web (account settings)
- Notice period
- Cancel by 11:59pm ET the day before renewal
- Auto-renewal
- Yes
- Region
- Global
- Category
- Fitness
Cancellation steps
Go to account.noom.com and open 'Subscription'.
Open official cancel pageSelect 'Cancel' before the trial/renewal ends.
Open official cancel pageAccess continues until the paid period/trial ends.
Open official cancel page
Link status
Confirmation prompts
Shows 7/10 confirmation prompts before the final cancel. These are optional — keep selecting cancel.
Phone may be required
Cancellation may ask you to call support (Phone axis 1/10). No credentials are needed once you reach the page.
Billed via Apple
If billed via Apple, cancel in iPhone Settings > Subscriptions.
Billed via Google Play
If billed via Google Play, cancel in the Play Store subscriptions list.
What happens after you cancel
Your access
Program access ends at period end.
Refunds
Refund within 14 days of first charge or add-on; renewal charges non-refundable (Noom Med non-refundable after prescription).
Coming back
Resubscribe anytime.
Free trial
Noom Weight has a trial period of 7 or 14 days depending on the plan, and Noom's own pricing page says users may choose how much they pay for the trial (for example $0.50–$18), so the trial is not always free. Every plan is auto-renewing and billed upfront.
About Noom
Noom is a Fitness service available in Global. Noom renews automatically until you cancel. Cancellation requires a notice period of Cancel by 11:59pm ET the day before renewal. Refund terms: Refund within 14 days of first charge or add-on; renewal charges non-refundable (Noom Med non-refundable after prescription).
Why Noom scores 5.0/10
Before you start the cancellation steps, here is where Noom actually makes you work — broken down across the six axes we score.
- Finding the cancel button on Noom takes some digging — it scores 6.0/10.
- The flow itself is long, running about 7.0 steps from start to finish.
- Refund terms are reasonably clear, scoring 3.0/10.
- Noom stacks retention prompts — 7.0/10 on confirmation screens, with “are you sure?” and pause or discount offers before you are done.
- You may be pushed to contact support before cancelling (4.0/10 on this axis).
- A phone call may be required to finish cancelling Noom (1.0/10).
The net result: Noom lands at 5.0/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.
What the score is made of
- Find entry
- 6.0
- Steps
- 7.0
- Refund visibility
- 3.0
- Confirmation prompts
- 7.0
- Contact support
- 4.0
- Phone
- 1.0
Fees, refunds & dark patterns
Read the full policy breakdown for Noom — notice period, refund rules, retention prompts and FAQ.
How to cancel Noom: fees & refundsRelated reading
Practical guides to clearing out email and subscriptions