Explainer

Amazon Prime Video 5.0MODERATE

Verified 1 days ago Every cancellation path on this page was last re-verified on 2026-10-02. Cancel flows change — we track them.

Cancellation steps

Go to amazon.com/yourmembershipsandsubscriptions (or Account > Memberships & Subscriptions).
Open official cancel page
Find Prime and select 'End membership' / 'Cancel' and confirm through the prompts.
Open official cancel page
Access continues until the end of the current period.
Open official cancel page

Cancellation policy

Amazon Prime Video bills automatically and renews until you cancel. Notice period: none (cancel any time). Prime offers a full refund within 3 business days of charge if unused (14 days in EU/UK/CA); otherwise no refund for partial period.

Cancelling Prime Video means ending the whole Prime membership via 'Your Memberships & Subscriptions'; a few confirmation steps. Prime Video's standalone plan has no free trial — the 30-day free trial belongs to an Amazon Prime membership, which includes Prime Video. Eligible 18–24 year olds can instead get a 6-month Prime Student trial.

Fees & refund rules

Item	Rule	Source
Notice period	None — cancel any time before renewal.	Official ↗
Refund policy	Prime offers a full refund within 3 business days of charge if unused (14 days in EU/UK/CA); otherwise no refund for partial period.	Official ↗
Auto-renewal	On	Official ↗
Cancellation method	Web (account settings)	Support ↗
Free trial	Prime Video's standalone plan has no free trial — the 30-day free trial belongs to an Amazon Prime membership, which includes Prime Video. Eligible 18–24 year olds can instead get a 6-month Prime Student trial.	Official ↗

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Retention prompts

Expect 7/10 confirmation prompts before the final cancel. They are optional — continue to cancel.

Support contact

You may be asked to contact support (Support axis 3/10) before cancelling.

About Amazon Prime Video

Amazon Prime Video is a Streaming service available in Global. Amazon Prime Video renews automatically until you cancel. You can cancel at any time with no advance notice. Refund terms: Prime offers a full refund within 3 business days of charge if unused (14 days in EU/UK/CA); otherwise no refund for partial period.

Why Amazon Prime Video scores 5.0/10

Beyond the fees and refund rules, here is how Amazon Prime Video scores on cancellation friction — the six axes that decide how hard leaving really is.

Finding the cancel button on Amazon Prime Video takes some digging — it scores 6.0/10.
The flow itself is long, running about 7.0 steps from start to finish.
Refund terms are reasonably clear, scoring 4.0/10.
Amazon Prime Video stacks retention prompts — 7.0/10 on confirmation screens, with “are you sure?” and pause or discount offers before you are done.
You may be pushed to contact support before cancelling (3.0/10 on this axis).
Everything can be done online with no phone call (0.0/10).

The net result: Amazon Prime Video lands at 5.0/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.

What the score is made of

Find entry: 6.0
Steps: 7.0
Refund visibility: 4.0
Confirmation prompts: 7.0
Contact support: 3.0
Phone: 0.0

FAQ

Will I keep access after cancelling Amazon Prime Video?

Prime benefits (including Video) remain until the period ends.

Can I reactivate Amazon Prime Video later?

Resubscribe anytime; previous watchlists persist.

How do I cancel if Amazon Prime Video is billed through Apple or Google?

Prime is billed by Amazon directly, not via app stores.

Do I need to contact support to cancel Amazon Prime Video?

You may be routed to a phone call or support contact before the final cancel.

Is my data deleted when I cancel Amazon Prime Video?

Cancellation stops billing. Profile and data retention follow the provider’s own privacy policy — check the official terms.