Explainer

Noom 5.0MODERATE

Verified 1 days ago Every cancellation path on this page was last re-verified on 2026-10-02. Cancel flows change — we track them.

Cancellation steps

Go to account.noom.com and open 'Subscription'.
Open official cancel page
Select 'Cancel' before the trial/renewal ends.
Open official cancel page
Access continues until the paid period/trial ends.
Open official cancel page

Cancellation policy

Noom bills automatically and renews until you cancel. Notice period: Cancel by 11:59pm ET the day before renewal. Refund within 14 days of first charge or add-on; renewal charges non-refundable (Noom Med non-refundable after prescription).

Noom auto-renews after the trial; cancel in your account early and watch the trial end date. Noom Weight has a trial period of 7 or 14 days depending on the plan, and Noom's own pricing page says users may choose how much they pay for the trial (for example $0.50–$18), so the trial is not always free. Every plan is auto-renewing and billed upfront.

Fees & refund rules

Item	Rule	Source
Notice period	Cancel by 11:59pm ET the day before renewal	Official ↗
Refund policy	Refund within 14 days of first charge or add-on; renewal charges non-refundable (Noom Med non-refundable after prescription).	Official ↗
Auto-renewal	On	Official ↗
Cancellation method	Web (account settings)	Support ↗
Free trial	Noom Weight has a trial period of 7 or 14 days depending on the plan, and Noom's own pricing page says users may choose how much they pay for the trial (for example $0.50–$18), so the trial is not always free. Every plan is auto-renewing and billed upfront.	Official ↗

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Retention prompts

Expect 7/10 confirmation prompts before the final cancel. They are optional — continue to cancel.

Phone requirement

Cancellation may route you to a phone call (Phone axis 1/10).

Support contact

You may be asked to contact support (Support axis 4/10) before cancelling.

About Noom

Noom is a Fitness service available in Global. Noom renews automatically until you cancel. Cancellation requires a notice period of Cancel by 11:59pm ET the day before renewal. Refund terms: Refund within 14 days of first charge or add-on; renewal charges non-refundable (Noom Med non-refundable after prescription).

Why Noom scores 5.0/10

Beyond the fees and refund rules, here is how Noom scores on cancellation friction — the six axes that decide how hard leaving really is.

Finding the cancel button on Noom takes some digging — it scores 6.0/10.
The flow itself is long, running about 7.0 steps from start to finish.
Refund terms are reasonably clear, scoring 3.0/10.
Noom stacks retention prompts — 7.0/10 on confirmation screens, with “are you sure?” and pause or discount offers before you are done.
You may be pushed to contact support before cancelling (4.0/10 on this axis).
A phone call may be required to finish cancelling Noom (1.0/10).

The net result: Noom lands at 5.0/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.

What the score is made of

Find entry: 6.0
Steps: 7.0
Refund visibility: 3.0
Confirmation prompts: 7.0
Contact support: 4.0
Phone: 1.0

FAQ

Will I keep access after cancelling Noom?

Program access ends at period end.

Can I reactivate Noom later?

Resubscribe anytime.

How do I cancel if Noom is billed through Apple or Google?

If billed via Apple, cancel in iPhone Settings > Subscriptions.

Do I need to contact support to cancel Noom?

You may be routed to a phone call or support contact before the final cancel.

Is my data deleted when I cancel Noom?

Cancellation stops billing. Profile and data retention follow the provider’s own privacy policy — check the official terms.