Key facts
- Method
- Web (account settings)
- Notice period
- Effective end of current billing period
- Auto-renewal
- Yes
- Region
- US
- Category
- Newsletters & Media
Cancellation steps
Sign in at wsj.com and open your profile.
Open official cancel pageGo to Account / Customer Center and find Manage Subscription.
Open official cancel pageClick Cancel Subscription if available, or call 1-800-568-7625 / use live chat.
Open official cancel pageConfirm and save the cancellation email.
Open official cancel page
Link status
Billed via Apple
If subscribed via iOS, cancel in iPhone Settings > Apple ID > Subscriptions.
Billed via Google Play
If subscribed via Android, cancel in Play Store > Payments & subscriptions > Subscriptions.
What happens after you cancel
Your access
Access continues until the end of the current billing period.
Refunds
Monthly/quarterly non-refundable; semi-annual/annual may get a prorated refund if cancelled early enough.
Coming back
Resubscribe anytime; returning subscribers often get promotional pricing.
Free trial
No standard free trial — cancel the paid plan before it renews.
About The Wall Street Journal
The Wall Street Journal is a Newsletters & Media service available in US. The Wall Street Journal renews automatically until you cancel. Cancellation requires a notice period of Effective end of current billing period. Refund terms: Monthly/quarterly non-refundable; semi-annual/annual may get a prorated refund if cancelled early enough.
Why The Wall Street Journal scores 6.5/10
Before you start the cancellation steps, here is where The Wall Street Journal actually makes you work — broken down across the six axes we score.
- Locating the cancellation option is the hardest part of leaving The Wall Street Journal — it scores 8.7/10, meaning the link is buried in account settings or hidden behind a help article.
- Expect around 6.5 steps to complete the cancellation.
- Refund and proration terms are opaque — this axis scores 9.5/10, so you often only learn what you get back at the final screen.
- There are few confirmation prompts (5.7/10), so the exit is relatively clean.
- You may be pushed to contact support before cancelling (4.9/10 on this axis).
- Everything can be done online with no phone call (0.0/10).
The net result: The Wall Street Journal lands at 6.5/10 on our Friction Score — high. Use the verified steps on this page to cancel without hitting every wall.
What the score is made of
- Find entry
- 8.7
- Steps
- 6.5
- Refund visibility
- 9.5
- Confirmation prompts
- 5.7
- Contact support
- 4.9
- Phone
- 0.0
Fees, refunds & dark patterns
Read the full policy breakdown for The Wall Street Journal — notice period, refund rules, retention prompts and FAQ.
How to cancel The Wall Street Journal: fees & refundsRelated reading
Practical guides to clearing out email and subscriptions