Financial Times

5.4/10

MODERATE

Updated 2026-10-02 · Methodology ↗

Updated 2026-10-02 · Source ↗

Key facts

Method: Web (account settings)
Notice period: Effective end of current billing period; no early-termination penalty
Auto-renewal: Yes
Region: UK
Category: Newsletters & Media

Cancellation steps

Log in at ft.com and open My Account.
Open official cancel page
Go to the Subscription tab and select Cancel Subscription.
Open official cancel page
Print/bundled plans: contact Customer Care by live chat or phone instead.
Open official cancel page
Confirm and keep the confirmation email.
Open official cancel page

Link status

Link pending re-verificationWe verify cancellation links on a rolling basis · updated 2026-10-02

Billed via Apple

If subscribed via iOS, cancel in iPhone Settings > Apple ID > Subscriptions.

Billed via Google Play

If subscribed via Android, cancel in Play Store > Payments & subscriptions > Subscriptions.

What happens after you cancel

Your access

Full access continues until the end of the current billing period.

Refunds

Digital-only is non-refundable; print/bundled plans have a 14-day cooling-off refund. No prorated refunds for digital.

Coming back

Reactivate anytime from ft.com.

Free trial

A free trial is available — cancel before it ends to avoid the charge.

About Financial Times

Financial Times is a Newsletters & Media service available in UK. Financial Times renews automatically until you cancel. Cancellation requires a notice period of Effective end of current billing period; no early-termination penalty. Refund terms: Digital-only is non-refundable; print/bundled plans have a 14-day cooling-off refund. No prorated refunds for digital.

Why Financial Times scores 5.4/10

Before you start the cancellation steps, here is where Financial Times actually makes you work — broken down across the six axes we score.

Locating the cancellation option is the hardest part of leaving Financial Times — it scores 7.0/10, meaning the link is buried in account settings or hidden behind a help article.
Expect around 5.1 steps to complete the cancellation.
Refund and proration terms are opaque — this axis scores 9.5/10, so you often only learn what you get back at the final screen.
There are few confirmation prompts (4.4/10), so the exit is relatively clean.
You may be pushed to contact support before cancelling (3.8/10 on this axis).
Everything can be done online with no phone call (0.0/10).

The net result: Financial Times lands at 5.4/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.

What the score is made of

Find entry: 7.0
Steps: 5.1
Refund visibility: 9.5
Confirmation prompts: 4.4
Contact support: 3.8
Phone: 0.0

Fees, refunds & dark patterns

Read the full policy breakdown for Financial Times — notice period, refund rules, retention prompts and FAQ.

How to cancel Financial Times: fees & refunds