Key facts
- Method
- Web (account settings)
- Notice period
- none (cancel any time)
- Auto-renewal
- Yes
- Region
- Global
- Category
- Gaming
Cancellation steps
Go to account.playstation.com and open 'Subscription'.
Open official cancel pageSelect PlayStation Plus and 'Turn off Auto-Renew'.
Open official cancel pageConfirm; access remains until period end.
Open official cancel page
Link status
Confirmation prompts
Shows 6/10 confirmation prompts before the final cancel. These are optional — keep selecting cancel.
Phone may be required
Cancellation may ask you to call support (Phone axis 1/10). No credentials are needed once you reach the page.
What happens after you cancel
Your access
Online multiplayer/cloud saves per tier end at period end.
Refunds
Paid fees non-refundable; PS Store refund policy may allow 14 days for specific cases.
Coming back
Resubscribe anytime.
Free trial
Sony does not publish a permanent PlayStation Plus free trial. Trials of 7 or 14 days are offered to new members from time to time, depending on region and promotion.
About PlayStation Plus
PlayStation Plus is a Gaming service available in Global. PlayStation Plus renews automatically until you cancel. You can cancel at any time with no advance notice. Refund terms: Paid fees non-refundable; PS Store refund policy may allow 14 days for specific cases.
Why PlayStation Plus scores 5.1/10
Before you start the cancellation steps, here is where PlayStation Plus actually makes you work — broken down across the six axes we score.
- Finding the cancel button on PlayStation Plus takes some digging — it scores 6.0/10.
- The flow itself is long, running about 7.0 steps from start to finish.
- Refund terms are reasonably clear, scoring 5.0/10.
- PlayStation Plus stacks retention prompts — 6.0/10 on confirmation screens, with “are you sure?” and pause or discount offers before you are done.
- You may be pushed to contact support before cancelling (3.0/10 on this axis).
- A phone call may be required to finish cancelling PlayStation Plus (1.0/10).
The net result: PlayStation Plus lands at 5.1/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.
What the score is made of
- Find entry
- 6.0
- Steps
- 7.0
- Refund visibility
- 5.0
- Confirmation prompts
- 6.0
- Contact support
- 3.0
- Phone
- 1.0
Fees, refunds & dark patterns
Read the full policy breakdown for PlayStation Plus — notice period, refund rules, retention prompts and FAQ.
How to cancel PlayStation Plus: fees & refundsRelated reading
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