Key facts
- Method
- Web (account settings)
- Notice period
- none (cancel any time)
- Auto-renewal
- Yes
- Region
- Japan
- Category
- Gaming
Cancellation steps
Log into the Mog Station with your Square Enix account.
Open official cancel pageIf you have multiple service accounts, select the correct one.
Open official cancel pageClick Service Account Status from the left menu.
Open official cancel pageClick Cancel Subscription (only shown for active recurring subs).
Open official cancel pageFollow the on-screen instructions to complete cancellation.
Open official cancel page
Link status
What happens after you cancel
Your access
Playable for the remainder of the paid subscription period; character data is preserved.
Refunds
Non-refundable; Square Enix does not offer subscription refunds.
Coming back
You can resubscribe at any time.
Free trial
A free trial is available — cancel before it ends to avoid the charge.
About Final Fantasy XIV
Final Fantasy XIV is a Gaming service available in Japan. Final Fantasy XIV renews automatically until you cancel. You can cancel at any time with no advance notice. Refund terms: Non-refundable; Square Enix does not offer subscription refunds.
Why Final Fantasy XIV scores 3.2/10
Before you start the cancellation steps, here is where Final Fantasy XIV actually makes you work — broken down across the six axes we score.
- The cancellation entry point on Final Fantasy XIV is easy to find, scoring just 3.6/10.
- Cancellation is quick at roughly 2.4 steps.
- Refund and proration terms are opaque — this axis scores 8.4/10, so you often only learn what you get back at the final screen.
- There are few confirmation prompts (2.1/10), so the exit is relatively clean.
- No support contact is required to cancel (1.8/10).
- Everything can be done online with no phone call (0.0/10).
The net result: Final Fantasy XIV lands at 3.2/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.
What the score is made of
- Find entry
- 3.6
- Steps
- 2.4
- Refund visibility
- 8.4
- Confirmation prompts
- 2.1
- Contact support
- 1.8
- Phone
- 0.0
Fees, refunds & dark patterns
Read the full policy breakdown for Final Fantasy XIV — notice period, refund rules, retention prompts and FAQ.
How to cancel Final Fantasy XIV: fees & refundsRelated reading
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