Explainer
Factor 3.2MODERATE
Verified 1 days ago Every cancellation path on this page was last re-verified on 2026-10-02. Cancel flows change — we track them.
Cancellation steps
Log in at factor75.com and go to Plan Settings.
Open official cancel pageIn the Status section click Deactivate My Plan.
Open official cancel pageChoose a reason and click Deactivate Now (or Cancel Anyway).
Open official cancel pageOn the app, tap Profile > Plan Settings > End meal subscription.
Open official cancel page
Cancellation policy
Factor bills automatically and renews until you cancel. Notice period: Cancel or skip by 11:59pm PST, 5 days before delivery. No refund once an order is processed; cancel before the cutoff to stop the next box.
Factor meals cancel from Plan Settings (Deactivate My Plan) on the web or app; you must act by the 11:59pm PST cutoff five days before delivery, after which the next box is locked in and non-refundable. No standard free trial — cancel the paid plan before it renews.
Fees & refund rules
| Item | Rule | Source |
|---|---|---|
| Notice period | Cancel or skip by 11:59pm PST, 5 days before delivery | Official ↗ |
| Refund policy | No refund once an order is processed; cancel before the cutoff to stop the next box. | Official ↗ |
| Auto-renewal | On | Official ↗ |
| Cancellation method | Web (account settings) | Support ↗ |
| Free trial | No standard free trial — cancel the paid plan before it renews. | Official ↗ |
Dark-pattern watch
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About Factor
Factor is a E-commerce service available in US. Factor renews automatically until you cancel. Cancellation requires a notice period of Cancel or skip by 11:59pm PST, 5 days before delivery. Refund terms: No refund once an order is processed; cancel before the cutoff to stop the next box.
Why Factor scores 3.2/10
Beyond the fees and refund rules, here is how Factor scores on cancellation friction — the six axes that decide how hard leaving really is.
- The cancellation entry point on Factor is easy to find, scoring just 3.6/10.
- Cancellation is quick at roughly 2.4 steps.
- Refund and proration terms are opaque — this axis scores 8.4/10, so you often only learn what you get back at the final screen.
- There are few confirmation prompts (2.1/10), so the exit is relatively clean.
- No support contact is required to cancel (1.8/10).
- Everything can be done online with no phone call (0.0/10).
The net result: Factor lands at 3.2/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.
What the score is made of
- Find entry
- 3.6
- Steps
- 2.4
- Refund visibility
- 8.4
- Confirmation prompts
- 2.1
- Contact support
- 1.8
- Phone
- 0.0
FAQ
Will I keep access after cancelling Factor?
Deliveries stop after the current cycle; already-processed orders ship.
Can I reactivate Factor later?
Reactivate anytime from your account.
How do I cancel if Factor is billed through Apple or Google?
Cancellation follows the web/account path; app-store billing uses the platform subscription settings.
Do I need to contact support to cancel Factor?
It cancels in your account settings — no support call is required.
Is my data deleted when I cancel Factor?
Cancellation stops billing. Profile and data retention follow the provider’s own privacy policy — check the official terms.
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