Factor

3.2/10

MODERATE

Updated 2026-10-02 · Methodology ↗

Updated 2026-10-02 · Source ↗

Key facts

Method: Web (account settings)
Notice period: Cancel or skip by 11:59pm PST, 5 days before delivery
Auto-renewal: Yes
Region: US
Category: E-commerce

Cancellation steps

Log in at factor75.com and go to Plan Settings.
Open official cancel page
In the Status section click Deactivate My Plan.
Open official cancel page
Choose a reason and click Deactivate Now (or Cancel Anyway).
Open official cancel page
On the app, tap Profile > Plan Settings > End meal subscription.
Open official cancel page

Link status

Link pending re-verificationWe verify cancellation links on a rolling basis · updated 2026-10-02

What happens after you cancel

Your access

Deliveries stop after the current cycle; already-processed orders ship.

Refunds

No refund once an order is processed; cancel before the cutoff to stop the next box.

Coming back

Reactivate anytime from your account.

Free trial

No standard free trial — cancel the paid plan before it renews.

About Factor

Factor is a E-commerce service available in US. Factor renews automatically until you cancel. Cancellation requires a notice period of Cancel or skip by 11:59pm PST, 5 days before delivery. Refund terms: No refund once an order is processed; cancel before the cutoff to stop the next box.

Why Factor scores 3.2/10

Before you start the cancellation steps, here is where Factor actually makes you work — broken down across the six axes we score.

The cancellation entry point on Factor is easy to find, scoring just 3.6/10.
Cancellation is quick at roughly 2.4 steps.
Refund and proration terms are opaque — this axis scores 8.4/10, so you often only learn what you get back at the final screen.
There are few confirmation prompts (2.1/10), so the exit is relatively clean.
No support contact is required to cancel (1.8/10).
Everything can be done online with no phone call (0.0/10).

The net result: Factor lands at 3.2/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.

What the score is made of

Find entry: 3.6
Steps: 2.4
Refund visibility: 8.4
Confirmation prompts: 2.1
Contact support: 1.8
Phone: 0.0

Fees, refunds & dark patterns

Read the full policy breakdown for Factor — notice period, refund rules, retention prompts and FAQ.

How to cancel Factor: fees & refunds