Key facts
- Method
- Web (account settings)
- Notice period
- Not applicable. Cohere's API is pay-as-you-go with no consumer subscription. Trial keys are free; production keys are metered per token and the bill is issued at the end of each calendar month.
- Auto-renewal
- No
- Region
- Canada
- Category
- AI Tools
Cancellation steps
Log in at dashboard.cohere.com.
Open official cancel pageTo cap spend, open Billing & Usage > 'Spending Limit' tab and set a monthly spending limit.
Open official cancel pageTo stop billing entirely, stop making calls with your production key and revoke/delete the key under API Keys.
Open official cancel pageNote: trial keys are free but rate-limited (e.g. Chat 20 calls/min, other endpoints 1,000 calls/month); production keys have no monthly cap and are billed per token.
Open official cancel pageFor account deletion or other account-level changes, use the dashboard or email support@cohere.com.
Open official cancel page
Link status
What happens after you cancel
Your access
Stopping API calls ends new charges; the final metered bill is issued at the end of the calendar month. Trial-key usage remains free.
Refunds
There is no subscription to refund; API usage is metered per token and billed monthly. Enterprise and Model Vault deployments are billed hourly or via monthly/annual commitments (contact sales) and no standard refund policy is published.
Coming back
Create a new production key or resume API calls at any time.
Free trial
No standard free trial — cancel the paid plan before it renews.
About Cohere
Cohere is a AI Tools service available in Canada. Cohere runs until the end of the paid period. Cancellation requires a notice period of Not applicable. Cohere's API is pay-as-you-go with no consumer subscription. Trial keys are free; production keys are metered per token and the bill is issued at the end of each calendar month.. Refund terms: There is no subscription to refund; API usage is metered per token and billed monthly. Enterprise and Model Vault deployments are billed hourly or via monthly/annual commitments (contact sales) and no standard refund policy is published.
Why Cohere scores 2.1/10
Before you start the cancellation steps, here is where Cohere actually makes you work — broken down across the six axes we score.
- The cancellation entry point on Cohere is easy to find, scoring just 2.2/10.
- Cancellation is quick at roughly 1.2 steps.
- Refund and proration terms are opaque — this axis scores 6.9/10, so you often only learn what you get back at the final screen.
- There are few confirmation prompts (1.1/10), so the exit is relatively clean.
- No support contact is required to cancel (0.9/10).
- Everything can be done online with no phone call (0.0/10).
The net result: Cohere lands at 2.1/10 on our Friction Score — low. Use the verified steps on this page to cancel without hitting every wall.
What the score is made of
- Find entry
- 2.2
- Steps
- 1.2
- Refund visibility
- 6.9
- Confirmation prompts
- 1.1
- Contact support
- 0.9
- Phone
- 0.0
Fees, refunds & dark patterns
Read the full policy breakdown for Cohere — notice period, refund rules, retention prompts and FAQ.
How to cancel Cohere: fees & refundsRelated reading
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