Explainer
Deezer 3.2MODERATE
Verified 1 days ago Every cancellation path on this page was last re-verified on 2026-10-02. Cancel flows change — we track them.
Cancellation steps
In the Deezer app or website, open your profile > Settings.
Open official cancel pageSelect Manage my subscription (or Plan management).
Open official cancel pageChoose Cancel my subscription and pick a reason, then Confirm.
Open official cancel pageIf subscribed via Apple or a partner (TIM, Orange, etc.), cancel with them; allow 48h before period end.
Open official cancel page
Cancellation policy
Deezer bills automatically and renews until you cancel. Notice period: 48 hours. No right of withdrawal/refund once subscription is confirmed (Deezer CGU 8.1); account reverts to Deezer Free.
Cancel Deezer via profile > Settings > Manage my subscription; no refund, reverts to Free. Must cancel 48h before period end; Apple/partner plans cancel with them. Deezer offers a free trial for new users, but the length depends on region and eligibility — Deezer's own FAQ states 30 or 90 days, and in select countries Student and Family trials run 3 months. Payment details are required before the trial starts.
Fees & refund rules
| Item | Rule | Source |
|---|---|---|
| Notice period | 48 hours | Official ↗ |
| Refund policy | No right of withdrawal/refund once subscription is confirmed (Deezer CGU 8.1); account reverts to Deezer Free. | Official ↗ |
| Auto-renewal | On | Official ↗ |
| Cancellation method | Web (account settings) | Support ↗ |
| Free trial | Deezer offers a free trial for new users, but the length depends on region and eligibility — Deezer's own FAQ states 30 or 90 days, and in select countries Student and Family trials run 3 months. Payment details are required before the trial starts. | Official ↗ |
Dark-pattern watch
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About Deezer
Deezer is a Music service available in Global. Deezer renews automatically until you cancel. Cancellation requires a notice period of 48 hours. Refund terms: No right of withdrawal/refund once subscription is confirmed (Deezer CGU 8.1); account reverts to Deezer Free.
Why Deezer scores 3.2/10
Beyond the fees and refund rules, here is how Deezer scores on cancellation friction — the six axes that decide how hard leaving really is.
- The cancellation entry point on Deezer is easy to find, scoring just 3.6/10.
- Cancellation is quick at roughly 2.4 steps.
- Refund and proration terms are opaque — this axis scores 8.4/10, so you often only learn what you get back at the final screen.
- There are few confirmation prompts (2.1/10), so the exit is relatively clean.
- No support contact is required to cancel (1.8/10).
- Everything can be done online with no phone call (0.0/10).
The net result: Deezer lands at 3.2/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.
What the score is made of
- Find entry
- 3.6
- Steps
- 2.4
- Refund visibility
- 8.4
- Confirmation prompts
- 2.1
- Contact support
- 1.8
- Phone
- 0.0
FAQ
Will I keep access after cancelling Deezer?
Premium features remain until period end, then the account reverts to Deezer Free; downloaded music becomes unplayable offline.
Can I reactivate Deezer later?
Resubscribe anytime; playlists and favorites are retained.
How do I cancel if Deezer is billed through Apple or Google?
If billed via Apple, cancel in iPhone Settings > Apple ID > Subscriptions.
Do I need to contact support to cancel Deezer?
It cancels in your account settings — no support call is required.
Is my data deleted when I cancel Deezer?
Cancellation stops billing. Profile and data retention follow the provider’s own privacy policy — check the official terms.
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