Explainer
Trello 3.2MODERATE
Verified 1 days ago Every cancellation path on this page was last re-verified on 2026-10-02. Cancel flows change — we track them.
Cancellation steps
Click the Trello logo and open your Workspace, then go to Billing.
Open official cancel pageScroll to the subscription section and select 'Cancel' next to your plan.
Open official cancel pageConfirm the cancellation when prompted.
Open official cancel pageIf subscribed via App Store or Google Play, cancel through that platform instead.
Open official cancel pageKeep the confirmation; the workspace stays on the paid plan until period end.
Open official cancel page
Cancellation policy
Trello bills automatically and renews until you cancel. Notice period: Cancel anytime; paid features remain until the end of the billing period. No refund for the current billing period once charged; one-time refund within 30 days of initial purchase only.
Trello cancellation is done in Workspace Billing by clicking Cancel, which stops auto-renewal while keeping paid access until period end. There is no mid-period refund, only a 30-day initial-purchase window. A free trial is available — cancel before it ends to avoid the charge.
Fees & refund rules
| Item | Rule | Source |
|---|---|---|
| Notice period | Cancel anytime; paid features remain until the end of the billing period | Official ↗ |
| Refund policy | No refund for the current billing period once charged; one-time refund within 30 days of initial purchase only. | Official ↗ |
| Auto-renewal | On | Official ↗ |
| Cancellation method | Web (account settings) | Support ↗ |
| Free trial | A free trial is available — cancel before it ends to avoid the charge. | Official ↗ |
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About Trello
Trello is a SaaS service available in US. Trello renews automatically until you cancel. Cancellation requires a notice period of Cancel anytime; paid features remain until the end of the billing period. Refund terms: No refund for the current billing period once charged; one-time refund within 30 days of initial purchase only.
Why Trello scores 3.2/10
Beyond the fees and refund rules, here is how Trello scores on cancellation friction — the six axes that decide how hard leaving really is.
- The cancellation entry point on Trello is easy to find, scoring just 3.6/10.
- Cancellation is quick at roughly 2.4 steps.
- Refund and proration terms are opaque — this axis scores 8.4/10, so you often only learn what you get back at the final screen.
- There are few confirmation prompts (2.1/10), so the exit is relatively clean.
- No support contact is required to cancel (1.8/10).
- Everything can be done online with no phone call (0.0/10).
The net result: Trello lands at 3.2/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.
What the score is made of
- Find entry
- 3.6
- Steps
- 2.4
- Refund visibility
- 8.4
- Confirmation prompts
- 2.1
- Contact support
- 1.8
- Phone
- 0.0
FAQ
Will I keep access after cancelling Trello?
Boards and data remain accessible; paid features downgrade to Free at period end.
Can I reactivate Trello later?
Re-subscribe from Billing at any time to restore paid features; data is preserved.
How do I cancel if Trello is billed through Apple or Google?
If billed through Apple, cancel via iPhone/iPad Settings > Apple ID > Subscriptions.
Do I need to contact support to cancel Trello?
It cancels in your account settings — no support call is required.
Is my data deleted when I cancel Trello?
Cancellation stops billing. Profile and data retention follow the provider’s own privacy policy — check the official terms.
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