Explainer
Dashlane 3.2MODERATE
Verified 1 days ago Every cancellation path on this page was last re-verified on 2026-10-02. Cancel flows change — we track them.
Cancellation steps
Open the Dashlane web app and the Vault menu (top-left).
Open official cancel pageSelect Subscription.
Open official cancel pageClick Cancel your subscription in the right panel.
Open official cancel pageSelect Continue cancellation and request a refund if within 30 days.
Open official cancel pageConfirm; for App Store/Google Play/PayPal, cancel in those platforms.
Open official cancel page
Cancellation policy
Dashlane bills automatically and renews until you cancel. Notice period: None for personal plans; professional plans require cancellation at least 30 days before renewal.. Full refund if cancelled within 30 days of purchase for direct/web personal plans.
Dashlane personal plans cancel from the web app's Subscription page and turn off auto-renew; passwords become export-only after the period. Store/PayPal purchases cancel in those platforms. A free trial is available — cancel before it ends to avoid the charge.
Fees & refund rules
| Item | Rule | Source |
|---|---|---|
| Notice period | None for personal plans; professional plans require cancellation at least 30 days before renewal. | Official ↗ |
| Refund policy | Full refund if cancelled within 30 days of purchase for direct/web personal plans. | Official ↗ |
| Auto-renewal | On | Official ↗ |
| Cancellation method | Web (account settings) | Support ↗ |
| Free trial | A free trial is available — cancel before it ends to avoid the charge. | Official ↗ |
Dark-pattern watch
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About Dashlane
Dashlane is a SaaS service available in France. Dashlane renews automatically until you cancel. Cancellation requires a notice period of None for personal plans; professional plans require cancellation at least 30 days before renewal.. Refund terms: Full refund if cancelled within 30 days of purchase for direct/web personal plans.
Why Dashlane scores 3.2/10
Beyond the fees and refund rules, here is how Dashlane scores on cancellation friction — the six axes that decide how hard leaving really is.
- The cancellation entry point on Dashlane is easy to find, scoring just 3.6/10.
- Cancellation is quick at roughly 2.4 steps.
- Refund and proration terms are opaque — this axis scores 8.4/10, so you often only learn what you get back at the final screen.
- There are few confirmation prompts (2.1/10), so the exit is relatively clean.
- No support contact is required to cancel (1.8/10).
- Everything can be done online with no phone call (0.0/10).
The net result: Dashlane lands at 3.2/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.
What the score is made of
- Find entry
- 3.6
- Steps
- 2.4
- Refund visibility
- 8.4
- Confirmation prompts
- 2.1
- Contact support
- 1.8
- Phone
- 0.0
FAQ
Will I keep access after cancelling Dashlane?
Plan stays active until period end, then passwords become accessible for export only; data is kept in the account.
Can I reactivate Dashlane later?
Yes, purchase a plan again or resubscribe.
How do I cancel if Dashlane is billed through Apple or Google?
App Store subscriptions cancel in Apple.
Do I need to contact support to cancel Dashlane?
It cancels in your account settings — no support call is required.
Is my data deleted when I cancel Dashlane?
Cancellation stops billing. Profile and data retention follow the provider’s own privacy policy — check the official terms.
Related reading
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