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Explainer

Typeform 3.2MODERATE

Verified 1 days ago Every cancellation path on this page was last re-verified on 2026-10-02. Cancel flows change — we track them.

Cancellation steps

  1. Log in to your Typeform account (owner or admin).

    Open official cancel page
  2. Open the organization menu (top-left) and go to Plan & Billing.

    Open official cancel page
  3. Select the Free plan and click Get Free (downgrade).

    Open official cancel page
  4. Complete the cancellation survey and submit.

    Open official cancel page
  5. Check the confirmation box and click Cancel my plan; you'll get an email.

    Open official cancel page

Cancellation policy

Typeform bills automatically and renews until you cancel. Notice period: None; the plan stays active until the end of the current billing cycle.. No refunds for unused time on monthly or annual plans.

Typeform cancels by downgrading to the Free plan from Plan & Billing; only owners/admins can do it. Forms and responses are preserved but subject to free-plan limits. No standard free trial — cancel the paid plan before it renews.

Fees & refund rules

ItemRuleSource
Notice periodNone; the plan stays active until the end of the current billing cycle.Official ↗
Refund policyNo refunds for unused time on monthly or annual plans.Official ↗
Auto-renewalOnOfficial ↗
Cancellation methodWeb (account settings)Support ↗
Free trialNo standard free trial — cancel the paid plan before it renews.Official ↗

Dark-pattern watch

No significant dark patterns detected for this service in the current data.

About Typeform

Typeform is a SaaS service available in Spain. Typeform renews automatically until you cancel. Cancellation requires a notice period of None; the plan stays active until the end of the current billing cycle.. Refund terms: No refunds for unused time on monthly or annual plans.

Why Typeform scores 3.2/10

Beyond the fees and refund rules, here is how Typeform scores on cancellation friction — the six axes that decide how hard leaving really is.

  • The cancellation entry point on Typeform is easy to find, scoring just 3.6/10.
  • Cancellation is quick at roughly 2.4 steps.
  • Refund and proration terms are opaque — this axis scores 8.4/10, so you often only learn what you get back at the final screen.
  • There are few confirmation prompts (2.1/10), so the exit is relatively clean.
  • No support contact is required to cancel (1.8/10).
  • Everything can be done online with no phone call (0.0/10).

The net result: Typeform lands at 3.2/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.

What the score is made of
Find entry
3.6
Steps
2.4
Refund visibility
8.4
Confirmation prompts
2.1
Contact support
1.8
Phone
0.0

FAQ

Will I keep access after cancelling Typeform?

Account downgrades to Free; forms and response data are preserved, capped at free-plan limits.

Can I reactivate Typeform later?

Yes, upgrade back to a paid plan anytime without losing forms.

How do I cancel if Typeform is billed through Apple or Google?

Cancellation follows the web/account path; app-store billing uses the platform subscription settings.

Do I need to contact support to cancel Typeform?

It cancels in your account settings — no support call is required.

Is my data deleted when I cancel Typeform?

Cancellation stops billing. Profile and data retention follow the provider’s own privacy policy — check the official terms.

Open the step-by-step cancel guide

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