Explainer
Todoist 3.2MODERATE
Verified 1 days ago Every cancellation path on this page was last re-verified on 2026-10-02. Cancel flows change — we track them.
Cancellation steps
Open Todoist web/desktop and click your avatar, then Settings.
Open official cancel pageOpen the Subscription tab.
Open official cancel pageClick Cancel plan and choose a reason.
Open official cancel pageConfirm cancellation (within 30 days you may choose immediate refund).
Open official cancel pageYou revert to the Beginner free plan when the period ends.
Open official cancel page
Cancellation policy
Todoist bills automatically and renews until you cancel. Notice period: None; Pro remains active until the end of the billing period.. Full refund if cancelled within 30 days of purchase/renewal; monthly plans are otherwise non-refundable.
Todoist cancels via Settings > Subscription; only direct-billed plans cancel on the site, while App Store/Google Play/Microsoft purchases cancel in those stores. Data is kept on downgrade. No standard free trial — cancel the paid plan before it renews.
Fees & refund rules
| Item | Rule | Source |
|---|---|---|
| Notice period | None; Pro remains active until the end of the billing period. | Official ↗ |
| Refund policy | Full refund if cancelled within 30 days of purchase/renewal; monthly plans are otherwise non-refundable. | Official ↗ |
| Auto-renewal | On | Official ↗ |
| Cancellation method | Web (account settings) | Support ↗ |
| Free trial | No standard free trial — cancel the paid plan before it renews. | Official ↗ |
Dark-pattern watch
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About Todoist
Todoist is a SaaS service available in United States. Todoist renews automatically until you cancel. Cancellation requires a notice period of None; Pro remains active until the end of the billing period.. Refund terms: Full refund if cancelled within 30 days of purchase/renewal; monthly plans are otherwise non-refundable.
Why Todoist scores 3.2/10
Beyond the fees and refund rules, here is how Todoist scores on cancellation friction — the six axes that decide how hard leaving really is.
- The cancellation entry point on Todoist is easy to find, scoring just 3.6/10.
- Cancellation is quick at roughly 2.4 steps.
- Refund and proration terms are opaque — this axis scores 8.4/10, so you often only learn what you get back at the final screen.
- There are few confirmation prompts (2.1/10), so the exit is relatively clean.
- No support contact is required to cancel (1.8/10).
- Everything can be done online with no phone call (0.0/10).
The net result: Todoist lands at 3.2/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.
What the score is made of
- Find entry
- 3.6
- Steps
- 2.4
- Refund visibility
- 8.4
- Confirmation prompts
- 2.1
- Contact support
- 1.8
- Phone
- 0.0
FAQ
Will I keep access after cancelling Todoist?
Reverts to the Beginner free plan with all data retained.
Can I reactivate Todoist later?
Yes, resubscribe anytime; data is preserved.
How do I cancel if Todoist is billed through Apple or Google?
App Store subscriptions cancel in Apple Subscriptions.
Do I need to contact support to cancel Todoist?
It cancels in your account settings — no support call is required.
Is my data deleted when I cancel Todoist?
Cancellation stops billing. Profile and data retention follow the provider’s own privacy policy — check the official terms.
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