Explainer

Tidal 3.2MODERATE

Verified 1 days ago Every cancellation path on this page was last re-verified on 2026-10-02. Cancel flows change — we track them.

Cancellation steps

Visit account.tidal.com and sign in.
Open official cancel page
Go to the Subscription section and click Cancel Subscription.
Open official cancel page
Confirm the cancellation.
Open official cancel page
If billed via Apple or Google Play, cancel in that store instead.
Open official cancel page

Cancellation policy

Tidal bills automatically and renews until you cancel. Notice period: none (cancel any time). No obligation to refund fees paid, except the statutory 7-day right of regret in Brazil (Tidal Terms).

Cancel Tidal at account.tidal.com under Subscription; no refund, ends after the current period. Apple/Google-billed plans cancel in those stores. TIDAL offers new subscribers a 30-day free trial with full ad-free access to its lossless catalogue, then bills monthly. It is limited to one trial per account and is not available to anyone who has subscribed before.

Fees & refund rules

Item	Rule	Source
Notice period	None — cancel any time before renewal.	Official ↗
Refund policy	No obligation to refund fees paid, except the statutory 7-day right of regret in Brazil (Tidal Terms).	Official ↗
Auto-renewal	On	Official ↗
Cancellation method	Web (account settings)	Support ↗
Free trial	TIDAL offers new subscribers a 30-day free trial with full ad-free access to its lossless catalogue, then bills monthly. It is limited to one trial per account and is not available to anyone who has subscribed before.	Official ↗

Dark-pattern watch

No significant dark patterns detected for this service in the current data.

About Tidal

Tidal is a Music service available in Global. Tidal renews automatically until you cancel. You can cancel at any time with no advance notice. Refund terms: No obligation to refund fees paid, except the statutory 7-day right of regret in Brazil (Tidal Terms).

Why Tidal scores 3.2/10

Beyond the fees and refund rules, here is how Tidal scores on cancellation friction — the six axes that decide how hard leaving really is.

The cancellation entry point on Tidal is easy to find, scoring just 3.6/10.
Cancellation is quick at roughly 2.4 steps.
Refund and proration terms are opaque — this axis scores 8.4/10, so you often only learn what you get back at the final screen.
There are few confirmation prompts (2.1/10), so the exit is relatively clean.
No support contact is required to cancel (1.8/10).
Everything can be done online with no phone call (0.0/10).

The net result: Tidal lands at 3.2/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.

What the score is made of

Find entry: 3.6
Steps: 2.4
Refund visibility: 8.4
Confirmation prompts: 2.1
Contact support: 1.8
Phone: 0.0

FAQ

Will I keep access after cancelling Tidal?

Cancellation takes effect the day after your subscription period ends; you keep access until then.

Can I reactivate Tidal later?

Resubscribe anytime at account.tidal.com or in the Tidal app.

How do I cancel if Tidal is billed through Apple or Google?

If billed via Apple, cancel in iPhone Settings > Apple ID > Subscriptions.

Do I need to contact support to cancel Tidal?

It cancels in your account settings — no support call is required.

Is my data deleted when I cancel Tidal?

Cancellation stops billing. Profile and data retention follow the provider’s own privacy policy — check the official terms.

Tidal ◐3.2MODERATE