Explainer
Squarespace 4.3MODERATE
Verified 1 days ago Every cancellation path on this page was last re-verified on 2026-10-02. Cancel flows change — we track them.
Cancellation steps
Go to your Squarespace account and open Settings, then Billing.
Open official cancel pageSelect the subscription and click 'Cancel Subscription'.
Open official cancel pageFollow the prompts and confirm cancellation.
Open official cancel pageDomains are billed separately and must be cancelled on their own page.
Open official cancel pageKeep the confirmation; the site reverts to trial/basic at period end.
Open official cancel page
Cancellation policy
Squarespace bills automatically and renews until you cancel. Notice period: Cancel anytime; paid plan continues until the end of the billing cycle. Annual plans refundable within 14 days of purchase; monthly plans are non-refundable after the 14-day window.
Squarespace subscriptions cancel from Settings > Billing > Cancel Subscription, stopping renewal. Annual plans refund within 14 days, monthly after 14 days do not; registered domains are cancelled separately. A free trial is available — cancel before it ends to avoid the charge.
Fees & refund rules
| Item | Rule | Source |
|---|---|---|
| Notice period | Cancel anytime; paid plan continues until the end of the billing cycle | Official ↗ |
| Refund policy | Annual plans refundable within 14 days of purchase; monthly plans are non-refundable after the 14-day window. | Official ↗ |
| Auto-renewal | On | Official ↗ |
| Cancellation method | Web (account settings) | Support ↗ |
| Free trial | A free trial is available — cancel before it ends to avoid the charge. | Official ↗ |
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About Squarespace
Squarespace is a SaaS service available in US. Squarespace renews automatically until you cancel. Cancellation requires a notice period of Cancel anytime; paid plan continues until the end of the billing cycle. Refund terms: Annual plans refundable within 14 days of purchase; monthly plans are non-refundable after the 14-day window.
Why Squarespace scores 4.3/10
Beyond the fees and refund rules, here is how Squarespace scores on cancellation friction — the six axes that decide how hard leaving really is.
- Finding the cancel button on Squarespace takes some digging — it scores 5.3/10.
- Cancellation is quick at roughly 3.7 steps.
- Refund and proration terms are opaque — this axis scores 9.1/10, so you often only learn what you get back at the final screen.
- There are few confirmation prompts (3.2/10), so the exit is relatively clean.
- No support contact is required to cancel (2.7/10).
- Everything can be done online with no phone call (0.0/10).
The net result: Squarespace lands at 4.3/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.
What the score is made of
- Find entry
- 5.3
- Steps
- 3.7
- Refund visibility
- 9.1
- Confirmation prompts
- 3.2
- Contact support
- 2.7
- Phone
- 0.0
FAQ
Will I keep access after cancelling Squarespace?
Site downgrades to a trial/basic state at period end; content is retained for reactivation.
Can I reactivate Squarespace later?
Re-subscribe from Billing at any time to restore the site.
How do I cancel if Squarespace is billed through Apple or Google?
If billed via Apple, cancel in iPhone Settings > Apple ID > Subscriptions.
Do I need to contact support to cancel Squarespace?
It cancels in your account settings — no support call is required.
Is my data deleted when I cancel Squarespace?
Cancellation stops billing. Profile and data retention follow the provider’s own privacy policy — check the official terms.
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