Explainer
Hostinger 4.3MODERATE
Verified 1 days ago Every cancellation path on this page was last re-verified on 2026-10-02. Cancel flows change — we track them.
Cancellation steps
Log in to hPanel and open Billing > Subscriptions.
Open official cancel pageToggle auto-renewal off to stop future charges.
Open official cancel pageFor a refund within 30 days, use live chat or the Paid Invoices refund button.
Open official cancel pageBack up your data—refunds delete all files permanently.
Open official cancel page
Cancellation policy
Hostinger bills automatically and renews until you cancel. Notice period: Disable auto-renew before renewal. 30-day money-back guarantee on hosting; crypto payments and some add-ons are non-refundable.
Hostinger stops charges by disabling auto-renewal in hPanel; a 30-day money-back guarantee applies via live chat. Refunds permanently delete all data, so back up first. No standard free trial — cancel the paid plan before it renews.
Fees & refund rules
| Item | Rule | Source |
|---|---|---|
| Notice period | Disable auto-renew before renewal | Official ↗ |
| Refund policy | 30-day money-back guarantee on hosting; crypto payments and some add-ons are non-refundable. | Official ↗ |
| Auto-renewal | On | Official ↗ |
| Cancellation method | Web (account settings) | Support ↗ |
| Free trial | No standard free trial — cancel the paid plan before it renews. | Official ↗ |
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About Hostinger
Hostinger is a SaaS service available in United States. Hostinger renews automatically until you cancel. Cancellation requires a notice period of Disable auto-renew before renewal. Refund terms: 30-day money-back guarantee on hosting; crypto payments and some add-ons are non-refundable.
Why Hostinger scores 4.3/10
Beyond the fees and refund rules, here is how Hostinger scores on cancellation friction — the six axes that decide how hard leaving really is.
- Finding the cancel button on Hostinger takes some digging — it scores 5.3/10.
- Cancellation is quick at roughly 3.7 steps.
- Refund and proration terms are opaque — this axis scores 9.1/10, so you often only learn what you get back at the final screen.
- There are few confirmation prompts (3.2/10), so the exit is relatively clean.
- No support contact is required to cancel (2.7/10).
- Everything can be done online with no phone call (0.0/10).
The net result: Hostinger lands at 4.3/10 on our Friction Score — moderate. Use the verified steps on this page to cancel without hitting every wall.
What the score is made of
- Find entry
- 5.3
- Steps
- 3.7
- Refund visibility
- 9.1
- Confirmation prompts
- 3.2
- Contact support
- 2.7
- Phone
- 0.0
FAQ
Will I keep access after cancelling Hostinger?
The service stays active until expiry, then is deleted; a refund ends it immediately.
Can I reactivate Hostinger later?
Repurchase the plan; the account stays open.
How do I cancel if Hostinger is billed through Apple or Google?
If subscribed via App Store or Google Play, cancel through that store.
Do I need to contact support to cancel Hostinger?
It cancels in your account settings — no support call is required.
Is my data deleted when I cancel Hostinger?
Cancellation stops billing. Profile and data retention follow the provider’s own privacy policy — check the official terms.
Related reading
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