Explainer

Cohere 2.1LOW

Verified 1 days ago Every cancellation path on this page was last re-verified on 2026-10-02. Cancel flows change — we track them.

Cancellation steps

Log in at dashboard.cohere.com.
Open official cancel page
To cap spend, open Billing & Usage > 'Spending Limit' tab and set a monthly spending limit.
Open official cancel page
To stop billing entirely, stop making calls with your production key and revoke/delete the key under API Keys.
Open official cancel page
Note: trial keys are free but rate-limited (e.g. Chat 20 calls/min, other endpoints 1,000 calls/month); production keys have no monthly cap and are billed per token.
Open official cancel page
For account deletion or other account-level changes, use the dashboard or email support@cohere.com.
Open official cancel page

Cancellation policy

Cohere bills until the end of the paid period. Notice period: Not applicable. Cohere's API is pay-as-you-go with no consumer subscription. Trial keys are free; production keys are metered per token and the bill is issued at the end of each calendar month.. There is no subscription to refund; API usage is metered per token and billed monthly. Enterprise and Model Vault deployments are billed hourly or via monthly/annual commitments (contact sales) and no standard refund policy is published.

Cohere has no consumer subscription. To stop billing, stop calling the API with your production key, revoke/delete the key, and optionally set a monthly spending limit in the dashboard (Billing & Usage). Account-level changes go through support@cohere.com. No standard free trial — cancel the paid plan before it renews.

Fees & refund rules

Item	Rule	Source
Notice period	Not applicable. Cohere's API is pay-as-you-go with no consumer subscription. Trial keys are free; production keys are metered per token and the bill is issued at the end of each calendar month.	Official ↗
Refund policy	There is no subscription to refund; API usage is metered per token and billed monthly. Enterprise and Model Vault deployments are billed hourly or via monthly/annual commitments (contact sales) and no standard refund policy is published.	Official ↗
Auto-renewal	Off	Official ↗
Cancellation method	Web (account settings)	Support ↗
Free trial	No standard free trial — cancel the paid plan before it renews.	Official ↗

Dark-pattern watch

No significant dark patterns detected for this service in the current data.

About Cohere

Cohere is a AI Tools service available in Canada. Cohere runs until the end of the paid period. Cancellation requires a notice period of Not applicable. Cohere's API is pay-as-you-go with no consumer subscription. Trial keys are free; production keys are metered per token and the bill is issued at the end of each calendar month.. Refund terms: There is no subscription to refund; API usage is metered per token and billed monthly. Enterprise and Model Vault deployments are billed hourly or via monthly/annual commitments (contact sales) and no standard refund policy is published.

Why Cohere scores 2.1/10

Beyond the fees and refund rules, here is how Cohere scores on cancellation friction — the six axes that decide how hard leaving really is.

The cancellation entry point on Cohere is easy to find, scoring just 2.2/10.
Cancellation is quick at roughly 1.2 steps.
Refund and proration terms are opaque — this axis scores 6.9/10, so you often only learn what you get back at the final screen.
There are few confirmation prompts (1.1/10), so the exit is relatively clean.
No support contact is required to cancel (0.9/10).
Everything can be done online with no phone call (0.0/10).

The net result: Cohere lands at 2.1/10 on our Friction Score — low. Use the verified steps on this page to cancel without hitting every wall.

What the score is made of

Find entry: 2.2
Steps: 1.2
Refund visibility: 6.9
Confirmation prompts: 1.1
Contact support: 0.9
Phone: 0.0

FAQ

Will I keep access after cancelling Cohere?

Stopping API calls ends new charges; the final metered bill is issued at the end of the calendar month. Trial-key usage remains free.

Can I reactivate Cohere later?

Create a new production key or resume API calls at any time.

How do I cancel if Cohere is billed through Apple or Google?

Cancellation follows the web/account path; app-store billing uses the platform subscription settings.

Do I need to contact support to cancel Cohere?

It cancels in your account settings — no support call is required.

Is my data deleted when I cancel Cohere?

Cancellation stops billing. Profile and data retention follow the provider’s own privacy policy — check the official terms.

Cohere ●2.1LOW